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Traveller rating
130
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159
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10
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All reviews oyster restaurant supportive staff pool deck comfortable room the main highway very nice hotel nice pool turtle reserve buffet dinner stayed here for one night memorable stay gym oman tour corniche wadi stopover
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18 - 23 of 602 reviews
Reviewed 8 June 2021

My wife and I have been to Sur Plaza Hotel for a staycation and it was an amazing experience. After the travel bans due to covid, SurPlaza’ provided an awesome service for two nights. The ambience was great and the staff welcoming and friendly. The staff responded to all our inquiries and needs promptly and was generous with their kindness Hygiene standards and guidelines adhered to perfectly and everything was sanitized and cleaned. The main restaurant and Pool, Gym were cleaned and so good to enjoy. Special thanks Jags and Ryan and Bala for their utmost care. Insha Allah we will visit again.
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Date of stay: June 2021
    • Location
    • Rooms
    • Service
Thank 389Aghba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahesh R M, General Manager at Sur Plaza Hotel, responded to this reviewResponded yesterday

Dear 389Aghba,

Your wonderful feedback is greatly appreciated. We pride ourselves with a diverse selection of food and beverage options, as well as the legendary Sur Plaza service. I am glad to hear that you enjoyed your overall experience at Oyster Restaurant, along with your kind interaction with our team members, in particular Jags,Ryan and bala who are our champions in providing genuine care to our guests.

We are equally excited to welcome you back on your next visit and we hope to see you again soon for another gastronomic journey.

Best regards,

Mahesh R.M
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2021 via mobile

The best hotel in the city with high quality rooms.theroom was clean and wonderful .hotel staff is very friendly and helpful .we had breakfast at oyster restaurant and our food was cooked as per instructions. all saftey protocols strictly followed in dining area by their staff, thanks to Manish for his well behaviour and service. we would love to come back .thanks

Date of stay: June 2021
Trip type: Travelled with friends
Thank rawali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahesh R M, General Manager at Sur Plaza Hotel, responded to this reviewResponded yesterday

Dear Rawali,

Your wonderful feedback is greatly appreciated. We pride ourselves with a diverse selection of food and beverage options, as well as the legendary Sur Plaza service. I am glad to hear that you enjoyed your overall experience at Oyster Restaurant, along with your kind interaction with our team members, in particular Manish, who are our champion in providing genuine care to our guests.

We are equally excited to welcome you back on your next visit and we hope to see you again soon for another gastronomic journey.

Best regards,
Mahesh R.M
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2021

The staff are so polite at sur plaza hotel. The chef made us an excellent food. They are all very obliging. The rooms are fantastic. A great place to visit with the family we enjoyed our stay very much and look forward to returning sometime in the near future. All the staff were great but many thanks to Mr. Deepthi and the team they were truly outstanding

Date of stay: May 2021
Thank 706arjunam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahesh R M, General Manager at Sur Plaza Hotel, responded to this reviewResponded yesterday

Dear Guest,

It was a pleasure having you here at Sur Plaza, a Sur Plaza Hotel and thank you for taking time to share your feedback.

Know that we have been continuously improving rooms, facilities and services to better serve each and every guest who deserves nothing but that best. We truly appreciate your kind words about our staff.
It’s definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Deepthi that he made an impact during your stay.

Thank you for staying with us and we look forward in welcoming you back soon.

Best regards,
Mahesh R.M
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021 via mobile

It was amazing stay at sur plaza hotel. Hotel is obviously best in everything, food was amazing specially in the morning breakfast buffet. Cherry on the top is staff here, as they are very polite and helpful, i would like to thanks Manish from the oyester, he was very generous and professional. Thanks for making our stay memorable.

Date of stay: May 2021
Trip type: Travelled with family
Thank davidrM5358US
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahesh R M, General Manager at Sur Plaza Hotel, responded to this reviewResponded yesterday

Dear Davidr,

Your wonderful feedback is greatly appreciated. We pride ourselves with a diverse selection of food and beverage options, as well as the legendary Sur Plaza service. I am glad to hear that you enjoyed your overall experience at Oyster Restaurant, along with your kind interaction with our team members, in particular Manish, who are our champion in providing genuine care to our guests.

We are equally excited to welcome you back on your next visit and we hope to see you again soon for another gastronomic journey.

Best regards,
Mahesh R.M
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021 via mobile

It was one of the best stays with our family , amazing staff , the rooms are clean , it was really value for money ,we were treated in a very professional way . We are planning for another visit to indulge our self more and more . Special thanks to Jags.

Date of stay: May 2021
Trip type: Travelled with family
Thank Imadkhan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahesh R M, General Manager at Sur Plaza Hotel, responded to this reviewResponded yesterday

Dear Nassarhd,

Thank you very much for your time to write a post of your lovely experience at The Sur Plaza Hotel. I'm delighted reading your positive comments and feedback as well as your special mention Jags who are our champion in providing genuine care to our guests. I will definitely share with him. We are grateful of your visit and we look forward for your next visit. Kind regards,

Mahesh R.M,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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