We arrived late in the afternoon and were impressed from the start with the service we received from ALL the staff. I see that a number of other reviewers had problems with the staff. My guess is that you are only going get treated the way you treat others. There was problem with our friends room, but that was as a result of poor communication by the travel agency rather than the hotel and was quickly resolved.
The rooms as spacious and well appointed. We did not turn on the tv as we were there for fun and sun. We can watch TV at home. The aircon worked super well. The rooms we well tidied. the food was great. Lets consider this. I personally like to experience the local food and culture when I visit a foreign place, but sadly others want the same boring food they get a home. The chefs compromise and so you get a mild version of what they could actually produce just to try keep the visitors happy. Read any review on any hotel in Mauritius and you get the same. Let's not forget that there is a close link between France and Mauritius and in particular Villas Caroline. I asked about their patronage and more than 90% of their visitors at any given time are from France, so the food is geared to their taste. On that note, so is the entertainment. One can understand this. Lets face it, you cannot expect the entertainment at a predominately french venue to be in French, English, German, Portuguese and Italian (those are the languages I noticed being spoken there by visitors during our stay).
The beach is awesome with some great snorkeling right there. In fact daily there are boats from La Pirogue, Sugar Beach, Pearl Beach (hotels south of Villas Caroline) that bring their guests to the beach off Villas Caroline to go snorkeling. On my last visit to Mauritius, we stayed at Pearl Beach and they took us up to Villas Caroline for snorkeling. The beach is super wide and there are plenty of sunbeds for everyone.
Yes the fully inclusive rate does restrict your drinks, but you should check on this and other facts before you make your booking. Ask as many questions about the place as you can, not only form you booking agent, but also from others who write these reviews. they have been there and can give you first hand account of their experience.
Villas Caroline is well positioned on the Island in the town of Flic en Flac with a huge public beach right next tot he hotel. don't let this put you off as the locals love the tourists and know that they are key to keeping the economy running. Not only that, but you can get great street food from the vendors there and get to experience the Mauritian culture on your door step. Its a fun 1/2 hour trip with the local buses to Port Louis for only 38 Rupee each (buses pass every 15 minutes right outside the hotel) The hotel is (in my opinion) on the best beach on the island. the rooms are great and have a comfortable feel and the effect a few rooms in a block rather than a huge hotel gives it a homely feel. I love sunsets, but sitting at the bar at this time you will miss the sunset, which is a pity, but its only a few meters to the beach. I found the pool to be a bit small, but we were there for the sea, so only used it once for Aqua Gym with Mikey.
I would like to name a few of the staff that really stood out as great ambassadors, not only for the hotel, but for the Mauritian island and culture too. In no specific order, Bim, Go-paul, Madu, Andre, Dylan, Michael, Christophe, John, Amin and Tegan
Lets not forget that this is a island and like any other island, there is a lot of poverty. Life is simple and so is the food. The positive attitude of the people is amazing to experience and we if can all take a leaf from this nation, the world would be a better place.
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- Also Known As:
- Villas Caroline Hotel Flic En Flac
- Caroline Hotel Flic En Flac