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Aanari Hotel & Spa
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Reviews (680)
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Reviewed 28 October 2017 via mobile

Ok I guess. I was given the worst room - maybe they reserve it for folks who book on-line . The hotel is across the road from the beach and the bread is nice. I had some nice service from some folks. For the rest the emphasis is on cost containment. Never beach towels available when you need them. A big bowl of butter everyone digs into to butter their bread over breakfast (yuk). I guess if you get the room for a bargain it’s ok - but it’s not a customer focused hotel.

Stayed: October 2017, travelled on business
Thank Jimboza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aanari, General Manager at Aanari Hotel & Spa, responded to this reviewResponded 1 February 2018


Dear Jimboza,
Greetings from Aanari Hotel & Spa. Thank you for taking some time to share your review.
Your feedback is valuable to us so as to further improve our standards. We are delighted that you have well appreciated our key location near Flic en Flac beach and customised service from our staff.
We sincerely apologise for the feeling of disappointment regarding the coziness of our rooms. Rest assured that our rooms have been stylishly designed for the comfort of our guests as well as meet the value for money expectations. All rooms are randomly allocated to our guests regardless of the booking platforms.
All your feedbacks have already been shared with out F&B and housekeeping teams for further improvement.
We really hope that you will turn this experience around by visiting us again soon.
Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

It’s a nice place place to stay and quiet affordable!the food is amazing!the staff are kind and always smiling! It’s a good place to have dinner. And should you have forgotten your bathing suit, Anari has a store that sells these

Stayed: December 2016, travelled on business
Thank Natukunda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aanari, General Manager at Aanari Hotel & Spa, responded to this reviewResponded 1 February 2018

Dear Natukunda P,

Thank you for sparing some time to write such lovely comments.

It truly sounds like you have well enjoyed most of what Aanari Hotel & Spa has to offer, from its exquisite facilities, our team’s hospitality, every night themed buffets and coziness of our hotel.

We truly value the extra efforts of our team to make it all possible for you to have a unique and memorable stay. Your kind words will be definitely be shared with them.

We hope to see you very soon.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

Aanari is a good 3 star hotel

The hotel is NOT on the beach. The only thing separating you from beach is road. The beach at Flic n Flac right opposite the hotel is excellent.

Room was spacious

Bathroom was spacious

Room and bathroom was clean

However, room and bathroom is bit oldish. But because it was big and clean , I did was happy.

Important thing for me was breakfast and supper. Supper was okay. Management and kitchen must do some brainstorming on how to make the dinner excellent. I don't think it is hard. Its easy to perfect if you spend time thinking about it.

The breakfast was good. Could be better,

Staff were very friendly and helpful

Wifi was free and fast.

Very close to shops selling tourist things and restaurants.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank SouthernNomad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aanari, General Manager at Aanari Hotel & Spa, responded to this reviewResponded 1 February 2018

Dear SouthernNomad1,

Thank you for sparing some time to write your recent experience at Aanari Hotel & Spa.

It truly sounds like you have well enjoyed most of what Aanari Hotel & Spa has to offer, from its key location near to Flic en Flac beach our team’s hospitality, room facilities, every night themed buffets and coziness of our rooms.

We truly value the extra efforts of our team to make it all possible for you to have a unique and memorable stay. Your kind words will be definitely be shared with them.

Rest assured that your comments regarding the dining experience at Mei Yan restaurant have already been shared with our F&B team for further improvements.

We hope to see you very soon at Aanari Hotel & Spa.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

I was in this hotel during one month.
Very good services.
Property.
Sympathetic personal.
Beautiful bedrooms.
Very nice breakfast.
Good restaurant.
Quality of animations.
Lovely place.
Well decorated.
Ideal place for holidays or business.
I recommend strongly this hotel.

Stayed: September 2017, travelled on business
Thank Pierre-yves B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aanari, General Manager at Aanari Hotel & Spa, responded to this reviewResponded 1 February 2018


Dear Pierre-yves B,

Greetings from Aanari Hotel & Spa. Thank you for taking some time to share your review.
Your feedback is valuable to us so as to further improve our standards. We are delighted that you have well appreciated our value for money hotel rooms, the hospitality of our staff and the dining experience at Mei Yan restaurant. We are so touched that our service quality has met your expectations.

We hope to see you very soon for more memorable moments at Aanari Hotel & Spa.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017 via mobile

We booked this hotel to be close to our dive center in Flic en Flac. We booked a dinner and breakfast package which was excellent value for the money. The dinner buffet changes themes each night which was welcome for a multi- day stay. Some evenings even had live music and it was clearly the most happening place in the evenings along the beach.

Room was clean but a bit small. The hallway of of the rooms was very narrow- almost as narrow as hallways in a cruise ship and the sound proofing needs improvement as every movement or sound in the hallway was audible.

The hotel advertises a "gym" however this means a treadmill, stationary bike and a few free weights in a very small space.

The pool is on the second floor and is at most 2-3 feet deep... we were disappointed about this and the loungers looked like they needed maintenance/ freshening. We didnt swim in the pool as a result ( or the gym for that matter)

Location was good and there is ample parking at the back if you chose to rent a car ( highly recommended). There is an ATM outside the hotel and it is adjacent to a money changer and connected to a large supermarket. Great proximity to everything in Flic en Flac.

Stayed: June 2017, travelled as a couple
Thank Julia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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