We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
eDreams
Booking.com
Agoda.com
US$72
View deal
FindHotel
Trip.com
ZenHotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (2,415)
Filter reviews
2,415 results
Traveller rating
1,537
708
119
30
21
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,537
708
119
30
21
Show reviews that mention
All reviews shopping mall theme park business trip nice hotel spacious room easy access nice stay the hotel staff car park front office f b buffet breakfast quarantine casey sher alina mr
Selected filters
Filter
Updating list...
6 - 11 of 2,415 reviews
Reviewed 6 June 2022

04/06/2022
The great gift of human beings is that we have the power of empathy.
That's what Ali from the reception show and provides excellent customer service.
I had a wonderful experience at the Sunway Clio Hotel). Every staff member I encountered, from the valet to the check-in was delightful and eager to help! Thank you! Will recommend it to my friends and family.

Date of stay: June 2022
Trip type: Travelled with family
Thank ZFariz88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Castaldi, Other at Sunway Clio Hotel, responded to this reviewResponded 9 June 2022

Hello ZFaris88,

You definitely made our day! Thank you for your comprehensive review on our TripAdvisor and we’re happy to know that you enjoyed your stay at Sunway Clio Hotel! We have share your review with the team especially with a special mentioned to Ali.

Once again, thank you for your review. We look forward to welcoming you back to Sunway City. Do remember to book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us.

Have a fabulous day.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2022

I really appreciate Ali (from the reception) as he gave me a very good room with a late check-out as I had a meeting in the afternoon to attend and wanted a place to put my bag.

He is very helpful from start to end. I look forward to stay in this hotel again.

Thank you, Ali!

Date of stay: June 2022
Trip type: Travelled on business
Thank AshJorden01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Castaldi, Other at Sunway Clio Hotel, responded to this reviewResponded 9 June 2022

Dear AshJorden01,

Thank you for staying with us in Sunway Clio Hotel.

We will share your compliments with the rest of the team, they will be delighted to read your review.

We look forward to welcoming you back to Sunway City in the near future. Remember to book direct and save on our website with amazing benefits and privileges.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2022 via mobile

booked and stayed for a night. to my pleasant surprise, i was able to check-in to the room at 10.30am when i got there. was upgraded to exec king park view. room size was good and the bathroom is spacious. the only thing that i gripe about is the water heater temperature - boiling hot. tried to switch from handheld shower to using the rain shower. took about 10 to 15 minutes for the water temp from the rain shower to calm down. safety issue though. water was too hot and my kid got into the shower and was shocked by the hot temperature. there was no way to adjust it down.

this is a smaller property compared to the other 2 hotel towers. way less hectic than pyramid hotel and newer.
breakfast on the 8th floor doesn't have a big spread like resort cafe. again, much less crowded which was awesome. shoutout to dinesh for attending to us at breakfast. one won't be let down by sunway hospitality.

Date of stay: May 2022
Trip type: Travelled with family
Thank virtualling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Castaldi, Other at Sunway Clio Hotel, responded to this reviewResponded 9 June 2022

Dear virtualling,

Thank you for taking the time to share your stay experience at Sunway Clio Hotel. It's our pleasure to find your arriving experience to be different from your expectation. We appreciate your kind feedback and your comments above. Please accept our sincere apologies for the experience that you have encountered with us and our hotel team has worked on the issue.

We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2022 via mobile

Stayed one night here and it has far exceeded my expectations. Room is spacious and clean with good air conditioning. All basic toiletries and bath amenities were provided. There’s also a small gym and a beautiful pool available. All the staff I met have been very polite and helpful. Would like to express my gratitude to Conceirge Sutha for being incredibly kind, going out of the way to extend his help and hospitality.

Room tip: The hotel has a sheltered linkway to the mall.
Date of stay: May 2022
Trip type: Travelled solo
Thank JoyJ2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Castaldi, Other at Sunway Clio Hotel, responded to this reviewResponded 10 May 2022

Dear JoyJ2,

I am glad to hear that you had a pleasant stay at Sunway Clio Hotel. Sutha is indeed a gem of the hotel; we will share your compliments with them and the team, they will be delighted to read your review.

We look forward to welcoming you back to Sunway City in the near future after the pandemic for a proper holiday with loved ones. Remember to book direct and save on our website with amazing benefits and privileges.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2022

staff are friendly and pro-active in helping with the luggage

luggage storing is no hassle at all

room is clean, and had the necessary appliances

good soundproofing, very quiet rooms

location is excellent, just next to Pyramid

breakfast could use some improvements, but is overall acceptable

partial lift panels/buttons and display weren't working, many of us had issues with them

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank ksk2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Castaldi, Other at Sunway Clio Hotel, responded to this reviewResponded 10 May 2022

Dear ksk2018,

Thank you for taking the time to share your stay experience at Sunway Clio Hotel. We appreciate your kind feedback and your comments above. Please accept our sincere apologies for the experience that you have encountered with us and our hotel team has worked on the issue.

We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews