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Traveller rating
1,372
678
116
29
21
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Reviewed 9 May 2021 via mobile

Very clean room, comfortable room for family, good and familiar staff ... thank you for all your service ... especially to Faiz, Song and Dayang too ... easy to get everything that u want...very recamendation this hotel...

Date of stay: April 2021
Trip type: Travelled as a couple
Thank Syfaiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex Castaldi, General Manager at Sunway Clio Hotel, responded to this reviewResponded 3 days ago

Dear Syfaiz,

Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Clio Hotel. Will share your compliments with the team, they will be delighted to read your review.

We look forward to welcoming you back to Sunway City again. Book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us.

Best Regards,
Alex Castaldi
Senior General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2021

First stay at the hotel. (1) Service Manager, greet at the door and facilitate the effortless check-in process. (2) Called service desk to inquire nearby Starbucks operation hour, gotten followup few calls to inform when the Starbucks was in operation - very thoughtful. Shall be back.

Date of stay: May 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank AlbertLoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex Castaldi, General Manager at Sunway Clio Hotel, responded to this reviewResponded 3 days ago

Dear AlbertLoh,

Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Clio Hotel. Will share your compliments with the team, they will be delighted to read your review.

We look forward to welcoming you back to Sunway City again. Book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2021

I had my 10days business trip stayed in Sunway Clio Hotel, this was an Awesome stay with great service from the Team of Karen, Casey, Yuharaj, Alina, Sutha, Fikry. Appreciate to Housekeeping that make up my room #14007! Definitely i felt home while I'm away from home... Stay strong n safe in this horrible pandemic.. Will be back and recommend to my friend and family. Keep up your good work.

From : Rachel.C #14007

Date of stay: May 2021
Trip type: Travelled on business
Thank RachelChong9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex Castaldi, General Manager at Sunway Clio Hotel, responded to this reviewResponded 3 days ago

Dear RachelChong9,

Thank you for choosing to stay with us again at Sunway Clio Hotel. I am glad to hear that you had a pleasant stay with us during your business trip. Will share your review with the team, they will be delighted.

THANK YOU! for your support during this difficult times.

We look forward to welcoming you back to Sunway City in the near future after the pandemic for a proper holiday with loved ones. Remember to book direct and save on our website with amazing benefits and privileges.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2021

Very happy during stay with this hotel. All staffs are helpful, and all of them doing the excellent service and do the best job. Very satisfied service

Staff as below:
Casey
Karen
Yuharaj
Alina
Sutha
Fikry

Date of stay: May 2021
Trip type: Travelled on business
Thank Ong2520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex Castaldi, General Manager at Sunway Clio Hotel, responded to this reviewResponded 3 days ago

Dear Mr Ong,

Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Clio Hotel. Will share your compliments with the team, they will be delighted to read your review.

We look forward to welcoming you back to Sunway City again. Book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2021

Myself are in hotel and leisure business which Im quite particular on cleanliness and service orientation. During self quarantine stays in Sunway Clio are SO satisfactory especially on rooms facilities, cleanliness and services. Special mentioned of Fazraf (FO) are so kind and helpful with his professions.

Date of stay: April 2021
Trip type: Travelled on business
1  Thank Edwinxz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex Castaldi, General Manager at Sunway Clio Hotel, responded to this reviewResponded 3 days ago

Dear Mr. Chung,

I am glad to hear that you had a pleasant stay at Sunway Clio Hotel during your mandatory quarantine period.

We are very happy that we managed to meet your expectation and definitely we will share your excellent feedback to my entire team.

We look forward to welcoming you back to Sunway City in the near future after the pandemic for a proper holiday with loved ones. Remember to book direct and save on our website with amazing benefits and privileges.

Best Regards,
Alex Castaldi
Senior General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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