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Lana C
Kuala Lumpur, Malaysia

A relaxing hotel away from the busy downtown

4.0 of 5 bubblesReviewed 31 Mar 2019
Had a lovely weekend stay in this hotel for a club AGM. The hill resort is about an hour from the airport and we arrived to a welcoming staff from the hotel. All the hotel staff were friendly and helpful. Our check-in was quick and efficient. Our hotel room was in a separate building from the main hotel but there was a buggy service to take us to rooms.We were transported to our rooms very efficiently about five minutes away. We had a family deluxe room which had had a king size bed and a loft which had a two big mattress which would be fun for a family with children. The stairs are rather narrow so a safety gate on top of the staircase would be good. The room also had a good size balcony for watching the sun set and sun rise and also beautiful view of the mountains and blue sky. Basic hotel amenities were available and the bathroom has a rain shower and no bathtub. The room was cleaned everyday and bottled water and tea n coffee replenished. As we were there on a special function the food we had was specially catered for our group. On average the food was average, and the breakfast was also average. Unable to comment the food served in the hotel restaurant as we were in a group and did not eat in the restaurant. There is no restaurant or eateries near the resort and you would have to take a grab car if you needed to go downtown for the many shopping centres and restaurant that served very delicious seafood and local cuisine.
Our friend had a deluxe room and is the same as the family deluxe room except they don't have the loft.
There are jungle tracks, hiking, children play areas, the concierge will be able to advise the guests of all the facilities available.
The hill hotel is really nice for a relaxing holiday and Kota Kinabalu has many attractions for the holiday makers.
Date of stay: March 2019
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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8 - 13 of 67 reviews
Reviewed 20 March 2019

Away on top of the hill, sit down and enjoy a cup of coffee, escape from the heat. Strongly advisable to drive ownself. You can "Grab" your way here, but it will be very difficult to get "Grab" driver to drive all the way up to pick you. Alternatively, you can "Grab" yourself up and request the Resort to arrange shuttle that brings you down to nearest bus stop, where you "Grab" easily.

Date of stay: February 2019
Thank Lai A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2019 via mobile

Nice resort 40-45 mins drive from KK town. Normal resort price for foods n drinks ($9 for tea) still ok, however you need to have your own transportation to come here, or at least pre arrange it. Don't expect that you can travel back to KK by using Grab or cab easily. Overall,nice accommodation.

Date of stay: March 2019
Trip type: Travelled with family
Thank Ema811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 February 2019 via mobile

We spent 2 nights at Kokol Haven and we were so well looked after from the time we arrived until we left. Nothing was too much of a problem. We had lovely local food dinners and breakfast. The service was beyond our expectation. We had a tour of the vegetable garden, which was amazing. Great place to just relax and chill.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank 650michaelo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2019 via mobile

There were good and down side experience during my stay in Kokol.
Good
-Staff are friendly, keep it up!
-The bed was comfortable and cozy, you feel like lying in bed all day and had a good sleep.
-View is great when it’s sunny!
-The room is clean.
Down side
-Food was ok ok only. Needs improvement on taste and training. Breakfast really need improvement. Food tag was missing during breakfast.
-Welcome drink may include other than cordial drink, perhaps a local signature drink could be better.
-Water heater and Shampoo dispense wasn’t working. There were no “Do not disturb” tag kept in the room.
Hope to see some improvement on my next visit. Thank you.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank Amanda9090
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2019 via mobile

Second visit to this place
Friendly staffs with great view
Paid rm10 entrance fee that comes with a drink n u can sit n enjoy a great time
The staffs even were so friendly n helped us take a few pics
See one of ours ;)

Date of stay: January 2019
Trip type: Travelled with friends
Thank bbt81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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