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Everything is excellent. We upgrade our room and surprisingly the view so amazing! Breakfast also included & scrumptious. If you want to shopping, you can easily go to Suria Sabah. Thanks Grandis! Will repeat soon. 💕
Date of stay: December 2020
Trip type: Travelled with friends
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Michael Tan, General Manager at Hotel Grandis, responded to this review
Responded 4 Jan 2021
Dear JijieDz,
Thank you for staying with us and for sharing your review.
I am very happy that you had enjoyed your stay with us. The current situation is a big challenge to all our staff. Your positive comments is a great encouragement to all of us.
Wishing you the best of 2021.
Thanks & regards, Michael
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amazing view, where I can watch sunset and sunrise. Really enjoyed the sea view from the room. The room also spacious. The hotel is just in the strategic location for shopping and dining. Looking forward to stay in your hotel again.
Date of stay: December 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 31 December 2020
Dear Moosetee,
Thank you for staying with us and for sharing your review.
I am pleased that you were able to take a break and enjoy your stay. Your support is very much appreciated. All the staff are happy to serve you despite the challenges they all faced now.
Looking forward to welcome you back soon.
Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overall the staff and room are excellent. Fast check in possible late check out Staff are friendly, the room is clean, environment meet the expectation.. If you chose to stay here, please get the seaview room you will never regreted
Definitely will come back..
Keep it up
Room tip: Go for the higher floor level The view is awesome
Date of stay: December 2020
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 25 December 2020
Dear Shamsoul,
Thank you for staying with us and for sharing your review.
I am vey happy that you had enjoyed our hotel and services. Your support is very much appreciated especially during this tough time. Hope you will come and stay with us again soon.
Thanks & regards, Michael
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I booked the room during their 11.11 room sale, it was the best deal ever. I was here for a short stay with my family. The hotel is situated in strategic location, there is a mall just next to it where you can shop and dine in case you feel like dining out from the hotel. The room i stay is huge and comfortable with a spectacular view of the city. Pool is on the roof top where you can enjoy sunset view while swimming. Breakfast spread was basic. Overall its a good hotel. The only downside about this hotel is the parking is not sufficient enough.
Date of stay: December 2020
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 23 December 2020
Dear dygmaisarah,
Thank you for sharing your review.
I am pleased that you had enjoyed your stay. We will continue to offer great deal and hope you will be able to take advantage of it.
Looking forward to welcome you back soon.
Thanks & regards, Michael
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Just the perfect hotel with the best amenities and customer service excellence. Everything was up to perfection for the price paid for. Worth every penny of money spent. Just a drawback on limited parking space available. Will have to hunt for parking around the mall and roadside.
Date of stay: August 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 1 September 2020
Dear EnoSatchi,
Thank you for taking time to write a review for us.
I am glad that you had enjoyed your stay with us. You may choose to park in the mall car park . We subsidize the rate for our in house guests.
Hope to welcome you back soon.
Thanks & regards, Michael
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For someone who love to stayed out, i love this place so much. The room is spacious,with the elegant room design and sparkling clean. The bed is super comfortable. I really like the bathroom, its big and beautiful. The staffs is friendly and helpful. The view from the rooftop is amazing. The breakfast was delicious. High recomended. I definitely would like to come again. Hopefully i will get a room with the ocean view for my next time.
Date of stay: July 2020
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 10 August 2020
Dear SinohidanRR,
Thank you for staying with us and taking your time to write the review.
I am pleased that you had enjoyed your stay. Although the current situation is tough for everyone, all our staff are eager to ensure all our guests had a satisfactory stay. I look forward to welcome you back soon.
Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
