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Sham

The best in it class....

Review of Hotel Grandis
5.0 of 5 bubblesReviewed 24 Dec 2020
Overall the staff and room are excellent. Fast check in possible late check out
Staff are friendly, the room is clean, environment meet the expectation.. If you chose to stay here, please get the seaview room you will never regreted

Definitely will come back..

Keep it up
Date of stay: December 2020
Room Tip: Go for the higher floor level The view is awesome
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this review
Responded 24 Dec 2020
Dear Shamsoul,

Thank you for staying with us and for sharing your review.

I am vey happy that you had enjoyed our hotel and services. Your support is very much appreciated especially during this tough time. Hope you will come and stay with us again soon.

Thanks & regards,
Michael
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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91 - 96 of 813 reviews
Reviewed 21 December 2020

I booked the room during their 11.11 room sale, it was the best deal ever. I was here for a short stay with my family. The hotel is situated in strategic location, there is a mall just next to it where you can shop and dine in case you feel like dining out from the hotel. The room i stay is huge and comfortable with a spectacular view of the city. Pool is on the roof top where you can enjoy sunset view while swimming. Breakfast spread was basic. Overall its a good hotel. The only downside about this hotel is the parking is not sufficient enough.

Date of stay: December 2020
Trip type: Travelled with family
Thank Dayang M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 23 December 2020

Dear dygmaisarah,

Thank you for sharing your review.

I am pleased that you had enjoyed your stay. We will continue to offer great deal and hope you will be able to take advantage of it.

Looking forward to welcome you back soon.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2020

Just the perfect hotel with the best amenities and customer service excellence. Everything was up to perfection for the price paid for. Worth every penny of money spent. Just a drawback on limited parking space available. Will have to hunt for parking around the mall and roadside.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank EnoSatchi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 1 September 2020

Dear EnoSatchi,

Thank you for taking time to write a review for us.

I am glad that you had enjoyed your stay with us. You may choose to park in the mall car park . We subsidize the rate for our in house guests.

Hope to welcome you back soon.

Thanks & regards,
Michael

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Reviewed 5 August 2020 via mobile

For someone who love to stayed out, i love this place so much. The room is spacious,with the elegant room design and sparkling clean. The bed is super comfortable. I really like the bathroom, its big and beautiful. The staffs is friendly and helpful. The view from the rooftop is amazing. The breakfast was delicious. High recomended. I definitely would like to come again. Hopefully i will get a room with the ocean view for my next time.

Date of stay: July 2020
Trip type: Travelled with friends
Thank XynoESR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 10 August 2020

Dear SinohidanRR,

Thank you for staying with us and taking your time to write the review.

I am pleased that you had enjoyed your stay. Although the current situation is tough for everyone, all our staff are eager to ensure all our guests had a satisfactory stay. I look forward to welcome you back soon.

Thanks & regards,
Michael

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Reviewed 20 March 2020

Stayed here for two nights. Unfortunately our stay was cut short or disrupted by the COVID19 Movement control order. This caused the pool to be closed on the second day and breakfast to be served in room - No breakfast buffet.

However, the staff of Grandis were impeccable. They were very accommodating and smiled during the whole stay. Internet was fast and unlimited, and TV channels were OK. Bedding was comfortable.

The location of the hotel is also good, as its just next to starbuck and a shopping mall.

Getting cheap eats may be slightly difficult since this place is at the end of the city.

Regardless, I enjoyed my stay at the hotel despite the limitations, and would look forward to come back again in the future.

The only minus point of the hotel is the pool which isn't as huge as i expected.

Date of stay: March 2020
1  Thank cyrildason
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 10 August 2020

Dear cyrildason,

Thank you for sharing your review.

We want to wish you all the best and stay safe.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2020 via mobile

The Grandis is a modern hotel close to the sea with decent modern facilities for a holiday in the area. We felt comfortable in the modern clean rooms with decent enough wifi. Staff were kind and always helpful.

For us the biggest letdown was the roof bar and restaurant. We used it a couple of times for evening snacks and drinks, but found the food rather disappointing and tasteless. The wine list looked decent but we soon discovered actually consisted of house white and red, others were a figment of someones imagination!

We would go back but don’t think think this snack area would see us again.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank Friggykeith
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 10 August 2020

Dear Friggykeith,

Thank you for sharing your review.

We want to wish you all the best under the current situation.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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