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catiger30
Pasig, Philippines

Luxury at its finest!

Review of Hotel Grandis
5.0 of 5 bubblesReviewed 24 Feb 2020via mobile
We couldn't thank Grandis Hotel enough for the wonderful and unforgettable stay in Kota Kinabalu. It was our first time in Kota, and our vacation wouldn't be as seamless and relaxed if we didn't choose to stay here.
Here is why you should choose Grandis :
- wonderful amenities inside and outside the room, very spacious rooms and stunning views, gym, roof top Bar, wonderful Pool, beautiful lounge with piano, and the sumptous Buffet at Rosea Café not to mention, perfect for honeymooners! Such a romantic place!
-hassle free check-in
-friendly staff, always smiling. One housekeeping staff always greets me 'Hello Ate, kamusta po kayo?' He spoke Tagalog! which basically means 'Hello sis, how are you?'People here are sooo Kind!
- best location, in the heart of KKCity, connected to Suria Shopping Mall
- 3-5min away from the jetty Port for Island hopping (by foot)
- next to the huge Jesselton Duty Free shop
- 10-15min away from the KK Mosque
- 20-30min away from the airport
- 10min away from the Bars for those who love to party
Probably the only one thing that is missing here is to eat Pork! 🤪🙊
But kidding aside, we didn't want to leave this amazing hotel! A dream vacation indeed especially if you're staying at the seaview deluxe room.
Date of stay: February 2020
Trip type: Travelled with friends
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Hotel-Grandis, General Manager at Hotel Grandis, responded to this review
Responded 27 Feb 2020
Dear catiger30,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay and hope that we had made you want to return to Kota Kinabalu again. Just to enjoy our sabahan hospitality. Our products and services are our pride and our staff are committed to provide the best that they can offer. While the hotel do not provide pork (No hotels in Malaysia provide pork), you still can get it easily from those shops that serve pork in the city.

Hope to see you back soon and wishing you all the best.

Thanks & regards,
Michael
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 21 February 2020

Very nice view at Sky Blu Bar, Grandis Hotel. I like the taste of butter prawn dishes 👍 and entertained with talented band and also with the staff so closed and friendly with guest especially Ms. Izzan..Tks a lot with everything with nice experience and view..I hope can come again and will be recommended this to all my friends.tq😘😘

Date of stay: February 2020
Trip type: Travelled with friends
Thank Sapri123445
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 24 February 2020

Dear Sapri123445,

Thank you for sharing your review. I am very pleased that you had enjoyed our product and service and will recommend us. Your encouragement is a great motivation to all of us.

Hope to see you again soon.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2020

Fantastic and friendly staff made this visit a pleasure. Rooms are spacious and extremely accommodating for all needs. After a long day of meetings, it was a great place to relax and de-compress.. Easy location to access other attractions!

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ErmaM840
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 21 January 2020

Dear ErmaM840,

Thank you for sharing your review.

I am pleased that you had found us and enjoyed your stay. We are proud to offer valued stay to our guests and are encouraged with your review.

Wishing you all the best of 2020.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2020 via mobile

We stayed for a total of 3 nights, very large clean rooms, lovely roof top bar, hotel is located next to a huge shopping mall and a short walk from the seafront. Huge selection at breakfast, not always hot but very nice
Staff lovely and friendly

Date of stay: January 2020
Trip type: Travelled as a couple
Thank vad282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 21 January 2020

Dear vad282,

Thank you for staying with us and for sharing your review.

I am very happy to read your review. Knowing that we are offering you a valued stay and that we can still improve.

Wishing you all the best.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2020 via mobile

Check in was smooth and easy with helpful staff who took the time to introduce the key features of the hotel. The family room is more than spacious for our family of 5 and was spotless clean and very comfortable.

Breakfast buffet spread was massive, there waa something for everyone. On our last day, we couldn't make breakfast due to needing to check out really early so they arranged for a few serves of breakfast delivered to our room at a time of our choosing, which was highly impressive.

The hotel has direct access to the next door shopping centre which is highly convenient.

Date of stay: January 2020
Trip type: Travelled with family
Thank KelvinTKL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 13 January 2020

Dear KelvinTKL,

Thank you for staying with us and for sharing your review.

Thank you for the great comments which is a great encouragement to us.

We prefer to put out a whole spread of breakfast instead of rotating the choice because we know some guests may not be able to stay long enough or their itinerary may not allow them to enjoy our chef contributions.

Wishing you the best of 2020.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020 via mobile

Stayed here a total of 3 nights. The hotel location was great, connected to a large shopping mall and a short walk away from the docks, where you could catch a short boat ride to the neighbouring islands.

The room sizes were large and clean.

One area where I felt the hotel could improve in, is the food temperature during Breakfast. Breakfast was a buffet style, and food items such as sausages, pancakes, beans etc were placed within catering containers sitting on top of heaters. The heaters were obviously not on, as the food was warm to cold.

Staff were very friendly.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank Vinay D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 13 January 2020

Dear Vinay D,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay. Thank you for the feed backs which we will take note.

Wishing you all the best.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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