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Erma M
Paris, Ile-de-France, France

A little bit of paradise!

Review of Hotel Grandis
5.0 of 5 bubblesReviewed 19 Jan 2020
Fantastic and friendly staff made this visit a pleasure. Rooms are spacious and extremely accommodating for all needs. After a long day of meetings, it was a great place to relax and de-compress.. Easy location to access other attractions!
Date of stay: December 2019
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this review
Responded 20 Jan 2020
Dear ErmaM840,

Thank you for sharing your review.

I am pleased that you had found us and enjoyed your stay. We are proud to offer valued stay to our guests and are encouraged with your review.

Wishing you all the best of 2020.

Thanks & regards,
Michael
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews rooftop bar jesselton point blu bar shopping mall sea view construction site suria sabah jesselton jetty spacious room walking distance family room gaya street first floor swimming pool buffet breakfast per day rooms are big
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102 - 107 of 813 reviews
Reviewed 13 January 2020 via mobile

We stayed for a total of 3 nights, very large clean rooms, lovely roof top bar, hotel is located next to a huge shopping mall and a short walk from the seafront. Huge selection at breakfast, not always hot but very nice
Staff lovely and friendly

Date of stay: January 2020
Trip type: Travelled as a couple
Thank vad282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 21 January 2020

Dear vad282,

Thank you for staying with us and for sharing your review.

I am very happy to read your review. Knowing that we are offering you a valued stay and that we can still improve.

Wishing you all the best.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2020 via mobile

Check in was smooth and easy with helpful staff who took the time to introduce the key features of the hotel. The family room is more than spacious for our family of 5 and was spotless clean and very comfortable.

Breakfast buffet spread was massive, there waa something for everyone. On our last day, we couldn't make breakfast due to needing to check out really early so they arranged for a few serves of breakfast delivered to our room at a time of our choosing, which was highly impressive.

The hotel has direct access to the next door shopping centre which is highly convenient.

Date of stay: January 2020
Trip type: Travelled with family
Thank KelvinTKL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 13 January 2020

Dear KelvinTKL,

Thank you for staying with us and for sharing your review.

Thank you for the great comments which is a great encouragement to us.

We prefer to put out a whole spread of breakfast instead of rotating the choice because we know some guests may not be able to stay long enough or their itinerary may not allow them to enjoy our chef contributions.

Wishing you the best of 2020.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020 via mobile

Stayed here a total of 3 nights. The hotel location was great, connected to a large shopping mall and a short walk away from the docks, where you could catch a short boat ride to the neighbouring islands.

The room sizes were large and clean.

One area where I felt the hotel could improve in, is the food temperature during Breakfast. Breakfast was a buffet style, and food items such as sausages, pancakes, beans etc were placed within catering containers sitting on top of heaters. The heaters were obviously not on, as the food was warm to cold.

Staff were very friendly.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank Vinay D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 13 January 2020

Dear Vinay D,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay. Thank you for the feed backs which we will take note.

Wishing you all the best.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020

located in the middle of KK city, attached to Suria Sabah shopping mall, and walking distance to Jesselton Point jetty (main disembark point for island hoping).

Room was clean, and spacious. wide range of food in the buffet breakfast.

Tips: Book the Deluxe Studio where you are entitled for a Club Lounge benefit and replenishment of minibar (complimentary)

Date of stay: October 2019
5  Thank Audrey Penelope D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 13 January 2020

Dear Audr3x,

Thank you for staying with us and for sharing your review.

Your tip is so helpful and we wish more of our guests are aware. We love to provide value stay for our guests.

Wishing you the best of 2020.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2020 via mobile

The hotel is located right next to the shopping mall, very convenient. Also, the staffs are very friendly in general. Big and spacious room, would recommend it to my friends! Besides, wifi is provided in very high speed!

Date of stay: January 2020
Trip type: Travelled with family
Thank emilymA2473DI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-Grandis, General Manager at Hotel Grandis, responded to this reviewResponded 13 January 2020

Dear emilymA2473DI,

Thank you for taking the time to review our hotel.

I am glad that you are pleased with your stay and will recommend us. It is a great encouragement to us. We will continue to provide a value stay for our guests.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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