The hotel is easy to find and is located in the city centre. Check in and out was a breeze and the hotel staff were helpful and friendly. Housekeeping services is a bit slow.
As for the room itself, overall it is comfortable but it feels so old and in need of refurbishment. The windows were dirty and there were also stains on the furniture which needs proper cleaning. Even the towels look so old and worn out. Some of the furniture were also broken. No proper toiletries such as shampoos were made available and I had to request twice from housekeeping for them.
But then again, you get what you paid for. The price was reasonable and during check in, they upgraded our room for free to an Executive Room. The room was spacious and comfortable.
I had ordered room service for breakfast. The food was good but it took them about 40 mins to deliver the food. Quite a wait.
It was an average stay for me. Probably would look for other hotels when staying in Johor Bahru next time.More
- Free Wifi
- Free Parking