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Reviewed 2 May 2018

Excellence location, staff service, cleanliness and room comfort. This is one of the hotel that offers this high level of service. Recommended to stay in the executive club level that offers breakfast and light dinner. If the cocktail timing in the club lounge can be extended from 7pm to 9pm this hotel will be perfect.

  • Stayed: April 2018, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank Siah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

As my previous stayed, never disappoint me in many ways but need to do some maintenance and checking as the TV is not working properly and the water heater suddenly cannot adjust the temp. But other than that the service is excellent. thanks!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Muhammad Uqbah ... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

Good location. The breakfast was exceptional. Selection of teas was limited. The pool was too cold. Room needs to be better maintained. The room service was slow. If possible have another restaurant to cater for Western food alone.

Room Tip: Executive floor rooms are bigger.
  • Stayed: April 2018, travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Gerard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

We came with 3 families and booked 3 rooms. Every one is happy with the hotel stay. The concierge were very friendly and helpful. The check in process took a bit long but a lot of details were being clarified during that time. Great place to relax. Will try breakfast and spa during next stay. Thank you Amari.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mddhali19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

Checking into the hotel was a breeze, only difficulty was that the lobby was actually on the 6th floor, it took some finding and asking around to discover that. But after you read this you won’t encounter the same difficulty. Lobby was very big and nice.

Room was very nice, spacious, nicely lighted, clean and felt new, as it should be. The room I was given came with an extra single bed though, which I didn’t need.

Went to check out the bar as I was told it closes at 1030pm but I reached before 10 and it was already closed. It was a small bar, situated beside the swimming pool. View was alright, as it wasn’t on a high floor.

Car parking was convenient, rm 10 per night, accessible directly from the hotel lift. 7-11 on the ground floor that’s a plus. Couple of bars and restaurants there as well, which opens opens until late, so that can be an alternative to the early closing bar of the hotel. Location wise it can’t get any better, it’s right beside JBCC which is right beside City Square so walking distance between is practically zero. (To the checkpoint as well) You can also leave your car parked at the carpark even after checking out without paying extra as long as you exit the carpark before midnight.

Regrettably didn’t dine in the hotel, so can’t say anything about the food.

Overall, would definitely recommend if you’re looking for something more comfortable, nice and new, and a very convenient location.

Stayed: April 2018, travelled as a couple
Thank NicholasY307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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