The staff is friendly and the hotel in general clean except the room have a bad smell all the time.
Awesome room view
5 nights /6 days single room based on bed and breakfast at this hotel suffering from the breakfast , very very LOW variety and poor taste , half of the buffet is tomato and onions !!!! No refill for any item , 2 stars buffet and one employee only at the restaurant ?? ( thank you basma for your efforts , she is really nice and helpful person ) but who can imagine 4 stars hotel hire one employee for the restaurant ??
when i complained to the GM ( john ) i surprised with his reply as he didn’t accept any complaints and always deny that he have a problem !! ( not satisfied at all with his aggressive way to receive his guest’s complaints )
He need to listen to his guest in a friendly way