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Royal Tulip Almaty
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Reviews (170)
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All reviewsdressing tablehuge roomtea and coffee making facilitiesupmarket hotelreasonable ratesnice selectionwalk in showernice stayprofessional staffexcellent hotelcomfortable bedshotel is locatedmountainscityspacavernousbidet
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Reviewed 15 April 2018

This is a large attractively-build hotel with lots of marble. It all looked quite new. The main drawback for visitors wanting to do sight-seeing is that it's over 3km from the 1downtown area. We took a taxi one way but found that we could get a bus back.

Our room was large and fairly well-equipped with a good bathroom. We didn't find, unlike other reviewers, that it was too hot or too smelly, perhaps we were lucky. Breakfast was perhaps the best we got in 4 hotels in central asia. If you want a hotel in this area it seems a good choice, but we'd have preferred it if our tour company had found us one in the down-town area.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank astronomer-at-large
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

This is not a 5 star hotel. The service was very good, amenities in the rooms excellent, the pool area excellent, the rooms and bathrooms are huge, very clean and the bed is wonderful. However, there was a persistent smell coming from the shower, the vanity mirror was broken, breakfast did not have 5 star variety, the hotel is cavernous marble which means you hear everything. I was woken everyday with the cacophony of people closing their room doors and walking up and down the passage at early hours. The heating in the rooms cannot be adjusted unless you call someone to adjust it, it was at ridiculously high levels, so much so that even snowing outside I kept my balcony door open to let in some cool air. The hotel felt deserted at night, which really felt weird. Unlikely I will stay here again.

  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank SuperMax1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2017

the hotel was good, very classic, very big size of room, very quite hotel but there were smell on the room, the engineering couldn't fix it, the service was bad, the housekeeping stolen my make up and no one has take any action.
breakfast: very less variety on food.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shamma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

The hotel is well equipped (pool, massage, small bar) and the rooms are really huge (also the bathrooms) and clean. However, the rooms have been rather noisy (street with lots of traffic) - if you need a peaceful night you have so ask for a quiet room. We have booked a massage which was cheap and of good quality. The staff at the reception speaks English.

  • Stayed: October 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Regula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

Very nice hotel outside the polluted Almaty downtown. From your room window you can see easily the heavy smog.
Rooms are wide with good service.
Wellness area is well equipped with different types of saunas.
Breakfast may be improved but in general good enough.
Taxi service very efficient and useful.
Hope to visit it again.

Stayed: November 2017, travelled on business
Thank Eugenio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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