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All reviews m gallery rooftop bar beautiful hotel the river old town grand deluxe room new wing breakfast buffet ancient city beautiful pool japanese bridge pool area is our night stay would highly recommend this hotel night market loved this hotel welcome drink
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Reviewed 7 September 2018 via mobile

This hotel is just walking distance from HOi An town .... 5 stars ... best service and rooms with a wow factor .. excellent breakfast .. there is also a back gate leading along the river to the city .. very convenient ... a must vist

Date of stay: October 2017
Trip type: Travelled on business
2  Thank Imtiaz-waheeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2018

Amazingly well appointed hotel. Very plush and the room was enormous. Climate control throughout the hotel was spot on - as the sun was very fierce during our trip.

Staff extremely helpful and there to assist when needed, Breakfast was endless and full of variety - service was perfect.

The hotel is just on the edge of the old-town so is walkable if your keen or taxis/bikes are plenty. Just been warned if the sun is up it will be a hot hot stroll to the old town.

Outdoor pools at the bottom and roof-top (roof top out of action for or stay) - staff quick to serve when needed.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank gazzar_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Royal H, Manager at Hotel Royal Hoi An, MGallery by Sofitel, responded to this reviewResponded 8 September 2018

Dear gazzar_uk,

Thank you for taking the time to share these comments with us. We are pleased to learn you had an amazing time staying here at The Hotel Royal Hoi An, MGallery by Sofitel due to our rooms, extremely helpful staffs and breakfast.
Thank you for your recommendation!
Additionaly, we would like to extend my sincere apology for the roof top pool during your stay, now our pools are ready for all our guests.

It would be our pleasure to welcome you back the next time you visit to the beautiful city Hoi An!

Best regards,
Victoria Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

The Best Hôtel in Hoi An, the team is very helpful, smiling, professional, welcoming and super information from the General Manager Mr Balzer as well as the FMB manager Mr Cédric for their skills, Hotel that I recommend to everyone.

Date of stay: September 2018
1  Thank Erikenglebert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2018

This hotel was faultless. Helpful and friendly staff in all areas, lovely pool, great location, short walk to Old town (shops/restaurants/bars/street food etc).
The room was immaculate.
Thank you to Vy who is a young and enthusiastic bar/hospitality staff member. His service and friendliness was 1st class.
Highly recommend this hotel.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank CSEddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

This hotel was extremely clean and comfortable. The staff was nice. The location was great. Walking distance to old town. Bikes to rent right across the street. Pool was closed off, that was about my only negative

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Lindsey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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