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All reviews no lift food and beverage manager intrepid tour old town swimming pool modern hotel great hotel lobby area victoria hotel sister hotel breakfast and dinner complimentary water great pool good size location is excellent tea and coffee definitely stay here again
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Reviewed 12 August 2018 via mobile

On our visit to Hoi An we stayed at the EMM hotel it’s a beautiful hotel in an excellent location and the breakfast was delicious. The staff were very pleasant and helpful will recommend this hotel to anyone wanting to stay in Hanoi. It’s a walking distance to the street with lanterns and if you need some tailoring done

Stayed: August 2018, travelled with family
Thank Aloma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMM H, Người quản lý at EMM Hotel Hoi An, responded to this reviewResponded 13 August 2018

Xin chào Aloma D,

Thank you so much for taking your time to review ÊMM Hotel Hội An following your recent stay with us. It is always encouraging us to have positive comments to further focus upon and exceed the expectations of all of our distinguished guests.

We will definitely share your wonderful comments with the whole team members of ÊMM Hotel Hội An. We are certain that they will appreciate this recognition of their efforts too.

We do hope to have other opportunities to welcome you back to ÊMM Hotel Hội An in the not too distant future.

Best regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

Big rooms. Nice lobby, great pool and bar/restaurant area. Very friendly staff and the location is close to the old town. Travelling with a family, this was the perfect hotel. Even free shuttle bus to the beach and use of a private beach.

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Torun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMM H, Người quản lý at EMM Hotel Hoi An, responded to this reviewResponded 11 August 2018

Dear Torun M,

Xin chào!

We would like to express our sincerest thanks for your feedback "Great hotel" on Tripadvisor. We really appreciate your comments and had shared to the whole team members of ÊMM Hotel Hội An.

As we have been striving to offer the best services to our distingished guests your positive feedback is very valuable for us. It is a huge motivation which encourage us a lot in improving the hotel services.

We do hope to have another opportunity of being your service once again in the near future.

Best regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

We had a great 3 day stay at the Emm Hotel. Very comfortable hotel, rooms were spacious, clean and very good standard. We enjoyed the daily buffet breakfasts that had a very good variety.
The staff were always pleasant and friendly from the reception, room service, restaurant. They were ever willing to help.

Stayed: August 2018, travelled as a couple
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMM H, Người quản lý at EMM Hotel Hoi An, responded to this reviewResponded 11 August 2018

Xin chào Brian D,

Warmest greetings from ÊMM Hotel Hội An.

It is the pleasure of us to receive such positive feedback following your recent stay with us.

We are very delighted to hear that you have enjoyed your stay with us and do hope your next travel plan will bring you back ÊMM Hotel Hội An in the not too distant future.

Best regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

I would like thank you for all staffs!
There are definitely beyond service of 4 stars!!
Room is clean!Breakfast is enough series and tasty of course.Staffs are all professional!
I strongly recommend this hotel!

2日間の滞在でしたが、とても快適に過ごせました。
出会ったスタッフの方々はとても親切でプロフェッショナルな対応をしていただきました。朝食のビュッフェはフォーとオムレツはその場で作ってくれます。味も日本人好みです。
また、指圧マッサージが30分190,000ドン(約1,000円)で受けられ、フットかバックか選べます。対応も技術も良いです。
旧市街までも歩いて十分の距離にあり、歩いて1分のところにお酒とソフトドリンクとスナックの買える商店もあり、とても快適な滞在でした。
次回も確実にこのホテルを選びます。

ありがとうございました!

Stayed: August 2018, travelled as a couple
Thank shinichirok862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMM H, Người quản lý at EMM Hotel Hoi An, responded to this reviewResponded 11 August 2018

Xin chào shinichirok862,

Thank you so much for taking your time to review ÊMM Hotel Hội An following your recent stay with us. It is always encouraging us to have positive comments to further focus upon and exceed the expectations of all of our distinguished guests.

We will definitely share your wonderful comments with the whole team members of ÊMM Hotel Hội An. We are certain that they will appreciate this recognition of their efforts too.

We do hope to have other opportunities to welcome you back to ÊMM Hotel Hội An in the not too distant future.

Best regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

Love the welcome drink while waiting for check-in procedure.
The hotel's atmosphere feels like home with simple design and yet looks quite modern. It is near city center so convenient to walk around.
The hotel staff are friendly and polite, explain everything that hotel offers before giving the room key.
However, it's a bit strange to have a blind outside the bathroom where you can see through from the bed outside. I think it's suitable for couples, not for families and friends.

Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
Thank LinhN198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMM H, Người quản lý at EMM Hotel Hoi An, responded to this reviewResponded 16 July 2018

Xin chào Linh N,

Warmest greetings from ÊMM Hotel Hội An.

Thank you so much for choosing to stay with us and for taking your time to share your experience following your recent stay with us.

We are very happy to know that you have had a "Great hotel to stay in Hoi An". We are always pleased to read of our guest's satisfaction. As we continuously strive to provide the best experiences and memories for all of our distinguished guests, your positive feedback is very valuable for us to work better each and every day.

We hope to have another opportunity to welcome you back in the nearest future.

Best regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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