It was so wonderful resort! Also their service was also very polite and kind. Especially the pool was wonderful. You can take many beautiful pics. However the spa price was expensive so please get the massage out side.More
- Free Wifi
- Free Parking
It was so wonderful resort! Also their service was also very polite and kind. Especially the pool was wonderful. You can take many beautiful pics. However the spa price was expensive so please get the massage out side.MoreShow less
Thank you for taking your time to give us such a complimentary review on TripAdvisor. We are pleased that you loved our resort, regarding our services, especially our pool area - or is normally called by our dearest guests: the perfect background for a standout picture!!
We do look forward to your next holiday with us!!
We thuroughly enjoyed this resort. It had well anointed rooms. Fantastic food and service and great facilities. Nothing was too much trouble for staff. They are very family friendly also. Excellent and highly recommend
Dear our amazing guest,
Thank you for leaving such a highly-rated review for us on TripAdvisor. We are glad to know that you enjoyed our luxurious appointed room, the food and our attentive staff.
Please come back again soon for another excellent experience!!
We had a wonderful deluxe room for 3 adults. They moved the furniture and placed a additional bed in the room. We still had plenty of room. Our room was well serviced everyday with a lovely fruit bowl everyday and 6 bottles a water daily. The hotel amenities were excellent. The pools were clean and well maintained. Breakfast was delicious with a wonderful selection of European and Asian foods. The omelette cook was superb, extremely fast. Service was very good. Some difficulty with language and on two occasions our lunch order was incorrect. The lunch menu was excellent and the food delicious. Tea and coffee very disappointing. We ended up ordering cappuccino for breakfast which was slightly better. In all can highly recommend this resort. Shuttle buses to airport and into town was easy to book.
Dear Susan L,
Thank you for taking your valued time to write about your recent stay with us. It's delighted to hear that you had a wonderful thanks to our wonderful deluxe room for 3 adults, our amenities, the pools, food and other services. We will surely pass on your review to the entire Sunrise Premium Resort & Hoi An team.
We do hope to have you as our guests in the nearest future!!
With kindest regards,
our experience drastically changed after we started to enjoy club room benefits. Breakfast at the spice garden (non club room) was terrible: cold food, delay etc also the hotel didn't have ointment + bandaid
Thank you for spending your precious time to share about your recent stay with us. We are truly sorry to hear about your bad experience with our resort's amenities and services. Rest assured that we have transferred your review to the Resort Management Team and will soon revert back to you!
Once again, we are deeply regret that you did not satisfy with our resort and we do look forward to your next visit so we could help you enjoy Sunrise Premium Resort & Spa Hoi An to the fullest!
Staff were very helpful and well serviced, room was nice with spacious grass yard, comfortable bed, swimming pool and private beach both were wonderful, delicious and diversified breakfast buffet. I found only one minus point was a bit old shower equipment, every time after shower water was spiller over half of the bathroom but cleaner come very quickly to dry the floor. We will definitely come back next time!
Thank you for such a great feedback! We truly appreciate that you were satisfied with our staff, the room, pool, private beach and our delicious and diversified breakfast buffet. We would like to share with you that we will certainly fixing the problem that you mentioned so all of our guests could have their #Best_Holiday_Ever with us!
We look forward to your coming back in the near future!
I want to find a quiet place for summer vacations, so I decided to look around here. There are many families and couples and the resort is generally quiet and tidy. Unfortunately there is no connection with the sea, but there is no need to make artificial beach. It is the best place to relax.
Thank you for your valuable comments. We are delighted that you chose as the accommodation for your trip. It's even better to hear you called us "the best place to relax".
We all look forward to welcoming you back to our resort soon!