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All reviews ice machine cozy hotel vallet parking nice swimming pool outdoor facilities food and beverage manager walking distance min drive reception staff comfortable beds all day dining room attendant beach resort hotel is excellent restaurant staff front office manager manar mall
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Reviewed 26 June 2018

My husband and i stayed here over the weekend and our stay was very comfortable.
We got a room with a good view of the pool, which made it more relaxing. Loved the simplicity of the decor and the staff were super, super friendly and always looked after us and always on guard if we needed anything. You get a nice relaxing view of the beach too, which was a bonus. Room service were very quick every time we needed something. And the hotel being budget friendly is an icing on the cake.

We usually come to RAK quite often and this hotel we'll be our go-to hotel from now on. Booked to stay with them again in Mid July and can't wait to take advantage of the Spa & resort access.

PS. one of the BEST blackout curtains I had ever seen. Had the best sleep-in in a long time. Didn't even know if it was day or night outside.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mare E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar H, Front Office Manager at Hilton Garden Inn Ras Al Khaimah, responded to this reviewResponded 26 June 2018

Dear Mare,

Thank you for taking the time to share your recent experience at our hotel. We are pleased to hear that you found our overall service and facilities to your satisfaction, as this is what we always strive to achieve at all times - it really makes us proud. We are looking forward to welcoming you back to our hotel. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

I would like to give 5 star for this hotel !! It was a great experience.The service at reception was excellent. I would surely book it again on my next visit .
Breakfast was very yummy ,my son really loved they way he made pan cake for himself there .

Very Pleasant Stay!!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank kashish1519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar H, Front Office Manager at Hilton Garden Inn Ras Al Khaimah, responded to this reviewResponded 23 June 2018

We are pleased to hear that you found our overall service and facilities to your satisfaction, as this is what we always strive to achieve at all times, but most thankful for your kind words about our team members. It really makes us proud. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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Reviewed 19 June 2018

Overall experience was really good but it did end horribly. If this is the staff honesty, then I don't recommend this hotel to anyone. We forgot AED300 Google Chromecast Ultra in the room while checking out and it was not returned to us.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank mhussa661271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

We were looking for SPA as well as Steam. Only these 2 we found missing in the Hotel. Rest is perfect. Food quality in bar and breakfast was awesome, so we enjoyed. Couldn't enjoy tennis as it was open in the day, as we are in summer appreciate if it is open in the night as well.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 209prashantm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar H, Front Office Manager at Hilton Garden Inn Ras Al Khaimah, responded to this reviewResponded 24 June 2018

Dear Prashant,

We are pleased to hear that you found our overall service and facilities to your satisfaction, as this is what we always strive to achieve at all times. Our goal is to make your stay better and brighter. We also thank you for your valuable feedback and suggestion and we shall work on it to make it better during your future visit. We look forward to welcoming you back to our hotel in the future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

A well-run hotel with great buffet, different every night. Nice swimming pool, walk to a mall, and shuttle to the beach - overall a good place to stay in RAK considering the good price. But it was the friendly staff who made the visit nice.

Stayed: January 2018
Thank prossett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar H, Front Office Manager at Hilton Garden Inn Ras Al Khaimah, responded to this reviewResponded 19 June 2018

Dear Prossett,

Thank you so much for your very kind words – we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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