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Traveller rating
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All reviews al bawadi direct access front office team very nice hotel steam room visit al ain free upgrade professional staff booked this hotel nice service short stay swimming pool special thanks clean rooms many thanks jabel hafeet joanne
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Reviewed 21 February 2021 via mobile

This hotel it exceed my expectations.

The room it's super clean and the bed sheets doesn't haven't any smells.

Regard the COVID-19 precautions prevention measure this is the first time i see this good initiative they provide (Mask + hand sanitizer+ wipes).

Meals| breakfast:
I didn't ordered room service. However, i screen the prices it's super convenient and affordable.
Breakfast: was nice , but it was missing pineapple or tropical fruits.

Definitely will visit again with family ✓

Date of stay: February 2021
Trip type: Travelled solo
1  Thank anoudies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 22 February 2021

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2021 via mobile

My best regards to all the crew involved in the work, specially our guy Ragesh for the huge display or respect and affection for my whole family. What a pleasure, brother. We wish you nothing but the best. Excellent swimming pool and jacuzzi, excellent room. God bless you all

Date of stay: February 2021
Trip type: Travelled with family
Thank 551vitort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 22 February 2021

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2021 via mobile

This was my one of the most memorable stay Hotel was cleaned staff was very welcoming and helpful Erica from reception was the best staff also room service was epic I usually stay in ayla grand but my experience at ayla bawad8 was amazying too i would perfer to book property right away dont think just book n enjoy an amazying stay with the best service

Date of stay: February 2021
Trip type: Travelled with family
Thank hamzamZ5364TK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 22 February 2021

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2021

Very nice service from Cristina in the spa area and Ragesh in the swimming pool
They are extremely polite and very friendly, my kid's enjoyed

Will visit the hotel again soon

Spical thanks to Cristina and Ragesh for the amazing attitude

Date of stay: February 2021
Trip type: Travelled with family
Thank F8349NFsaraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 22 February 2021

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2021

Our stay at the hotel was very good. The staff were all very helpful. We went to the pool and the lifeguard called Ragesh was very helpful since we had no knowledge of swimming. He made it so easy for us. Thank you all and we shall definitely come back!!!

Date of stay: January 2021
Trip type: Travelled with family
Thank RebeccaK2281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 29 January 2021

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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