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All reviewsbusakorn wingkids clubbusakorn poolcharm thai restaurantkids suitesam's steakhouseterrazzo restaurantacross the roadkids poolpatong beachpool access villamain poolstudio roomswim up barmini martdvd playermini bar
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Reviewed 22 May 2018

After staying in a different resort for a number of years to the south of Phuket we decided to try the hustle and bustle of Patong. We were a bit nervous as we loved our previous resort. Holiday Inn Resort looked good. Our children's safety and entertainment are our priority. We LOVE everything about this resort. We have had the best holiday. The staff at kids club are brilliant. Our children kept wanting to go back day after day. The location is awesome, walking distance to everything. The breakfast buffet is great, Terrazo offers a wonderful menu and if Street food is your choice we'll let's just say there are hundreds of options within 5 mins walk. There are also a number of dining options within the resort. Thank you to all the friendly happy staff for making our stay a pleasure. We will definitely be back to visit this wonderful Resort.

Stayed: May 2018, travelled with family
Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart C, General Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 22 May 2018

Dear Nick L,
Thank you very much for your kind comments and for giving us a 5 star rating. Glad you and the whole family (including the kids) really enjoyed the kids club, location, breakfast, terrazzo etc etc... I will definitely share this with our team members and we are very much looking forward to welcome you back at the Holiday Inn Resort Phuket.
Kind regards,
Bart Callens - General Manager

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Reviewed 17 May 2018 via mobile

Really enjoyed the Buscara Villa at the Phuket Holiday Inn. Room very clean. Pools all clean and service good. The access to beach was very easy and the breakfast was very good. Lots of options and well stocked.

Room was quiet and housekeeping did a great job.

Stayed: May 2018, travelled on business
Thank Russ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart C, General Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 17 May 2018

Dear Russel G,
Thank you very much for your kind review on your stay in our Busakorn Wing. Glad you enjoyed the cleanliness of our rooms, the pools, service and breakfast. Looking forward to welcome you soon again to the Holiday Inn Resort Phuket.
Kind regards,
Bart Callens - General Manager

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Reviewed 6 May 2018 via mobile

Would stay here again!

We arrived at the hotel around 11am and could check-in immediately (convenience might've been due to being off-season). At the reception, they graciously upgraded our Villa Pool-view suite to Villa Pool-access suite.

Pros:
-The suite is very spacious, classic, clean, and definitely has a welcoming aura.
-There were lots of drawers to store your belongings+mini bar as well which was great. -Upon arrival you also get 2 vouchers for welcome drink which you can redeem at the pool bar. Y
-You can access the pool immediately through your veranda.
-As the pool is only shared between Busakorn wing suites, it's extremely quiet, Kids-free zone.
-Location's AWESOME!!! It's right by Patong beach and all the shops if you exit by Main entrance; if you exit by Busakorn entrance, there are tonnes of shops+10mins walking distance to Jungcylone
-Friendly and excellent services!! Apart from all friendly staff, they regularly left us seasonal fruits which was very nice of them
-Loved room service menus omg we mostly ate from our room by ordering. They're all good.

Cons:
-The Villa Pool-access suite did not have bathtub XD I brought tonnes of bathbombs, only to end up using them as freshener for suitcase.
-Breakfast buffet at Charm Thai wasn't impressive... Content selection, but food was neither good nor bad.

Overall excellent experience and we're glad we stayed at Holiday Inn Resort Phuket.
Would definitely visit again!

Stayed: October 2017, travelled as a couple
Thank ElyasSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart C, General Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 9 May 2018

Dear ElyasSue,
Thank you very much for your kind comments on your previous stay with us. Glad you really enjoyed the upgraded room aswell as our location within Patong and our facilities. Well noted on the breakfast and sorry about the non usage of the bath bombs..... Looking forward to welcome you soon again to the Holiday Inn Resort Phuket.
Kind regards,
Bart Callens - General Manager

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Reviewed 6 May 2018

Stayed here in March - great location for everything.
Can be slightly noisey as it is basically in the main town and a noisy hotel with rooftop disco opposite on most nights.
Hotel itself is great.
Food and Drinks quite expensive compared to the town areas - but its good quality.
Dinned at the Buffet twice which was really nice.

It was my birthday while I was there and had a card and cake left in the room - which was a lovely touch.

Would recoomend and visit again!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank VFletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart C, General Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 9 May 2018

Dear VFletch,
Thank you very much for your comments on your stay with us from March. Glad you had an overall very good experience and we are very much looking forward to welcome you soon again to the Holiday Inn Resort Phuket.
Kind regards,
Bart Callens - General Manager

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Reviewed 4 May 2018

Arrived at 10:30am with two sleepy kids and were fortunate enough to be upgraded to a two bedroom room and were able to check-in right away.
Amenities in the hotel are absolutely amazing. 6 swimming pools, fantastic kids club. The people working there are very engaging and all the kids playing there took a liking to them. The equipment they have there is suitable for all ages. Our 2.5 year old son had a ball.
Breakfast has lots of options. The fresh bread and freshly squeezed juices went down well.
It was good to see that our rooms were always cleaned when we came back from our morning swim and the cleaners did a fantastic job of ensuring our room was spotless. It may seem like nothing but there’s nothing worse than coming back from a day out to find your room in the same state as you left it. So bravo!
The hotel itself is in a fantastic location. It’s in walking distance to everything you need such as restaurants, shops and is directly across the road from the beach and having a security guard to help you cross the road is a nice touch considering nobody slows down at the zebra crossings. There’s a shopping mall which is a 10 minute walk which is very handy as it has a huge supermarket, eateries, lots of shops and is air conditioned which provides some reprieve from the scorching heat.
Overall we had an amazing stay and would definitely come back here again. The staff were extremely friendly, always smiling and saying hello.
A special shout out to Ammy! Thank you for your friendly and warm service and making this an amazing holiday for our entire family. Ammy went above and beyond to ensure our room was ready upon arrival. So thank you once again.
Would be great if the restaurant by the pool offered free food for the kids like the other two restaurants.

  • Stayed: April 2018, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Ash_P_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart C, General Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 5 May 2018

Dear AshP82,
Thank you for giving us such a fantastic review. Happy that you and your family really enjoyed the resort, location, services and facilities. Looking forward to welcome you back again very soon at the Holiday Inn Resort Phuket.
Kind regards,
Bart Callens - General Manager

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