I was responsible for selecting this hotel for a company trip, with a group of nine. I did a lot of research on resort hotels in Patong Beach finally selecting this Novotel. I was extremely pleased with our stay, as it exceeded my expectations.
First, based on previous reviews I thought that while the resort is in a convenient location, the facilities themselves might be dated. Wrong. The room was very well maintained, large and comfortable. That said, I was upgraded to a room in Building 2, but my colleagues in other buildings were also very satisfied.
Pros:
* The pool is fantastic with many different sections: Kids pool, fountain pool, bar area, swimming area, etc. It takes up the whole central area of the pool. I truly regret my kids couldn’t come on this trip as they would have loved it. There is also a badminton court and ping pong table.
* Further, there is a kids club with lots of activities.
* Breakfast had a wide selection, with fresh pastries and a pancake-making machine.
* Guests get a free 15 minute massage, which you can combine with the 500 baht discount coupon to get a longer massage. I got an 80-minute Balinese massage for 1200 baht total.
* Location is terrific with a short walk to the beach, maybe 10 minutes. Lots of restaurants and bars nearby.
* Staff was very friendly and helpful.
* The resort runs...I was responsible for selecting this hotel for a company trip, with a group of nine. I did a lot of research on resort hotels in Patong Beach finally selecting this Novotel. I was extremely pleased with our stay, as it exceeded my expectations.
First, based on previous reviews I thought that while the resort is in a convenient location, the facilities themselves might be dated. Wrong. The room was very well maintained, large and comfortable. That said, I was upgraded to a room in Building 2, but my colleagues in other buildings were also very satisfied.
Pros:
* The pool is fantastic with many different sections: Kids pool, fountain pool, bar area, swimming area, etc. It takes up the whole central area of the pool. I truly regret my kids couldn’t come on this trip as they would have loved it. There is also a badminton court and ping pong table.
* Further, there is a kids club with lots of activities.
* Breakfast had a wide selection, with fresh pastries and a pancake-making machine.
* Guests get a free 15 minute massage, which you can combine with the 500 baht discount coupon to get a longer massage. I got an 80-minute Balinese massage for 1200 baht total.
* Location is terrific with a short walk to the beach, maybe 10 minutes. Lots of restaurants and bars nearby.
* Staff was very friendly and helpful.
* The resort runs classes and events during the week. Definitely check it out! My colleague took the cooking class, which she thoroughly enjoyed.
Cons: (very minor, but some areas for improvement)
* I had Le Club access which features an appetizer hour from 6:00-7:00 p.m., but there was not very much selection. Just some chocolate cake, toast with cheese and broccoli, and some small spring rolls.
* I discovered that there was a 10% discount if you “like” the hotel on Facebook, but you need to do this when you check-in. I wasn’t told this, or noticed, and couldn’t do it at check-out. So be sure to do this when you arrive.
* There seemed to be some problems with the hot/cold water balance in some rooms. I didn’t have this, but was reported by my colleagues.
In short, this is a great resort — especially for families — with the huge pool and excellent location. I will definitely like to come back again with the whole family.
TIP: Pick one of the rooms on the first floor of Building 2, each of which have private jacuzzis directly linked to the pool. Also don’t miss out on the free massage.More
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