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Juliana C

Only good points to highlight

5.0 of 5 bubblesReviewed 27 Feb 2024
It was an incredible experience that made my stay in Tanzania even more enjoyable. The staff are very friendly and are always available to help you. The restaurant's menu offers a wide choice of food and drinks. Definitely worth it. Congrats all.
Date of stay: February 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GREEN MOUNTAIN HOTEL, General Manager at Green Mountain Hotel, responded to this review
Responded 19 Mar 2024
Dear Juliana,
Thank you so much for your glowing review! We love to hear that your experience with us was incredible and made your stay even more enjoyable. Our staff takes great pride in being friendly and attentive, and it's wonderful to know that their efforts were appreciated. We're delighted that you found our restaurant menu to offer a wide choice of delicious food and drinks. Your satisfaction means the world to us, and we're truly grateful for your kind words. We hope to have the pleasure of welcoming you back again soon!

Best Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (369)
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143
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8
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Traveller rating
160
143
43
15
8
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All reviews nice hotel swimming pool deluxe room hot water tea and coffee making facilities internet connection rooms are small comfy bed enjoyed our stay two nights safari trip feel at home shower tanzania supermarket roses atm
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10 - 15 of 369 reviews
Reviewed 26 February 2024

Very nice,calm relaxed place.It was perfect after mt meru hike.Good food and very friendly staff who are always willing to assist.It is affordable as well and very close to the town.We had a good time by the pool.I would recommend this to anyone in Arusha.

Date of stay: February 2024
Trip type: Travelled with friends
Thank Meander37276587139
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GREEN MOUNTAIN HOTEL, General Manager at Green Mountain Hotel, responded to this reviewResponded 19 March 2024

Dear Meander,
Thank you so much for your wonderful review! We love to hear that you enjoyed your stay with us after your Mt. Meru hike. It's fantastic to know that you found our place to be calm, relaxed, and perfect for winding down. We're delighted that you appreciated our good food and the friendly assistance from our staff. We take pride in providing a welcoming and helpful atmosphere for all our guests.

We're glad you had a good time by the pool and that our location close to town suited your needs. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. We hope to welcome you back again soon for another enjoyable stay. Safe travels!

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Reviewed 24 February 2024

The hotel is located in a very beautiful place .The rooms are spacious, very clean and excellently organised .Its one of the best accommodation in Arusha .There too much freshness outside and inside the rooms.Their breakfast readly revitalise the body and the mind! It should be more rated than this!!

Date of stay: February 2024
Trip type: Travelled on business
Thank Idd S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GREEN MOUNTAIN HOTEL, General Manager at Green Mountain Hotel, responded to this reviewResponded 19 March 2024

Dear Idds2024,
Thank you so much for taking the time to share your experience with us! We are to hear that you enjoyed your stay at our hotel and that our location, room cleanliness, met your expectations. We take great pride in providing our guests with a comfortable and refreshing environment, both inside and outside of our rooms.

Your kind words truly mean a lot to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2024

The stay at the Green Mountain Hotel in Arusha was excellent. The rooms are spacious and very clean. We had Dinner two times at the Green Mountain Hotel and every time the food was very delicious, one of the best Dinners we had in Arusha. And the Staff is so very friendly, they took real good care of us befor and after the Safari. We defenitely can recommend this Hotel.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Angela W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GREEN MOUNTAIN HOTEL, General Manager at Green Mountain Hotel, responded to this reviewResponded 17 February 2024

Dear Angela,
We are happy to read from you, thank you so much for taking the time to share your wonderful experience about your stay We love to hear that you had an excellent stay.

It warms our hearts to know that you found our rooms spacious and very clean. We take great pride in maintaining a high standard of cleanliness and comfort for our guests.

We are equally delighted that you enjoyed the delicious dinners at our hotel. Providing a memorable dining experience is a top priority for us, and we are pleased to hear that our food stood out as one of the best you had in Arusha.

Thank you for recommending the Green Mountain Hotel. It means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.

Safe travels and best regards,
Green Mountain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2024

The staff in this hostel is really nice. The restaurant is open 24 hours. The food is really good. For the Valentines Day the staff made a special buffet which was amazing. The Rooms are clean. i would recommend this hostel to everyone. it is a good starting point to make safaris. we could stay at the hostel even after check out time, since our flight was delayed. so that was really cool as well! all together a real nice experience at this hostel.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Mario R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GREEN MOUNTAIN HOTEL, General Manager at Green Mountain Hotel, responded to this reviewResponded 17 February 2024

Dear O5344WOmarior,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay, especially the special Valentine's Day buffet. Our team is dedicated to providing excellent service, and it's heartening to know that their efforts are appreciated.

Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. We value feedback from our guests as it helps us enhance our services.

Safe travels, and we hope to have the pleasure of hosting you again in the future!

Best regards,
Green Mountain Team

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Reviewed 12 February 2024

Food was lovely. Only downfall that my pasta came out a little earlier to the rest if the group. Other than that very nice. Great staff.

Haruna was excellent guest relation service, looked up after me from the moment I walked through the hotel. Very good service.

Date of stay: February 2024
Trip type: Travelled with friends
Thank jem R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GREEN MOUNTAIN HOTEL, General Manager at Green Mountain Hotel, responded to this reviewResponded 17 February 2024

Dear Jemr2024,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the lovely food and that our staff, particularly Haruna, provided excellent guest relations service. It's heartening to know that you felt well taken care of from the moment you walked through the hotel.

We sincerely apologize for the timing issue with your pasta arriving earlier than the rest of your group. Your feedback is valuable to us, and we will certainly address this with our team to ensure a more seamless dining experience in the future.

We hope to have the pleasure of welcoming you back for another enjoyable visit. If there's anything specific you'd like us to improve upon, please feel free to share additional details.

Thank you once again for choosing our hotel and sharing your thoughts.

Warm regards,

Green Mountain Team

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