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1 - 6 of 17 reviews
Reviewed 18 October 2021

I went there for swimming with my friends & paid for two people, I and one of the friend. Unfortunately she couldn't swim because of the health issue and we inform the supervisor for a refund. Supervisor refuse, she added that the money was added on system and was taxed with VAT, she added if I want refund I have to see the manager, we went to the manager, I explain the situation and manager refuse for the same reason. The hotel didn't gave us any receipt or even a ticket as a proof for payment. I ask the manager for receipt and they refuse, they told me, system is not working and if i want receipt i have to go another day (next day). I told her that will be challenge as I drove milles away just for swimming.

At last we decide to leave the place, and we hope never to return to that hotel.

Date of stay: October 2021
Trip type: Travelled with friends
Thank livingtz12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 August 2019

Our family group (of 7) spent one night here prior to departing on a Serengeti safari. We had dinner in Arusha, so can't comment on the food at dinner. The rooms were large and comfortable, the bathrooms were large and clean. We found the mosquito netting and hung it ourselves. Breakfast had a fairly large selection of food.

Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
Thank JannyB00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 August 2019

The room wasn't clean. There was no muskito net.
The water in the shower was cold.
The beds were so uncomfortable it was like sleeping on the floor.
There was almost nothing to eat at dinner
nor breakfast.
Worst hotel we have ever been in.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank itesh137
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 July 2019 via mobile

Nothing to complain about. View from the pool over mount meru, wonderful staff and well worth the money! Also a perfect place to stay if your going for safari. Skip Arusha since it doesn’t feel safe and take a walk around the area were a1 is located instead!

Date of stay: July 2019
Thank Jarl123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 July 2019 via mobile

This is a hotel just a short distance from town and l would recommend to those that enjoy a peaceful afternoon out of town..a good swim, as well as a time to enjoy with loved ones.
The views are amazing as you feel you are on top and can see miles across and a stunning view of Mt. Meru when its clear.
The breeze makes it a nice stay especially on a hot afternoon, though can turn abit chilly at the swimming pool when its cooler.
A1 was a lovely surprise for us and we just had to go back with family as its a kid friendly place. The pool is big and so clean, the restaurant serves good and hot meals..especially the pizza. There's also a kids playing area with swings and so adults can enjoy their quiet time.
The hotel is rarely full and so a beautiful place to just step away from the hustle and noise in main town.
The staff are friendly from the gate keepers, reception to restaurant and special mention to the chef and waiting staff on knowing its a baby's meal, they brought it with extra sauce.
A place to go to time and again.

Date of stay: July 2019
Trip type: Travelled with family
1  Thank veckym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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