When I tried to make a reservation at 630pm, the staff said not to worry about it because it was not busy during this time. The staff was right, we were one of the few people when my family of 5 (2 adults, three kids) arrived. We ordered. When drinks came out, I received a sweet tea that I didn't order. When we ordered food, my daughter ordered a burger without onions or tomatoes. My middle child's food came out first - it was cold. She was finished eating before my husband and I received our food. My oldest daughters' food came last and it had onions and tomatoes. My daughter tried to take everything out instead of asking to take it back - but the cheese came off. So, we decided to have it corrected. Now that is was about 7pm, the manager said that we would have to wait now because there were a lot of people?!?! We would not have our order pushed in front of everyone's order. We were here first and it was their mistake. So, we agreed to have it fixed instead of the inconvenience of looking for another place so my oldest can eat. Time passed and we inquired about it again. They did not put the new order in and we had to wait even longer?!?! We decided to leave. No discount for the horrible service or any understanding that my oldest child did not eat dinner. I would not come back here again.
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