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Reviewed 30 May 2018

Guest baths are very old. Cabinetry and toilets are very low to the ground and difficult to use even if you’re short. Very poor air conditioning in hallways and main atrium area. Staff is fabulous, however.

Date of stay: May 2018
  • Trip type: Travelled with friends
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Review collected in partnership with this hotel
Thank pattik8232018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn G, Manager at The Desmond Hotel Albany, responded to this reviewResponded 8 June 2018

Dear Guest, We appreciate you taking the time to share your feedback on our property. Thank you for recognizing our staff we are proud of the work they do and work hard to provided the finest service possible.

Best,
Shawn Green
Director of Rooms Division

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

The Desmond offers all the comforts for a conference under one very wide roof. The restaurants are welcoming, the rooms are quiet and clean, there is plenty of space for breakout sessions. Benches outside for getting a quick fresh air break.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank marnot2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2018

Good clean hotel. It was a bit pricey given it was graduation weekend. Food and drinks are pricey, but very good. I endjoyed and billiards room and my daughter did as well. I only stayed 1 night so I didn't get to check out the pool or see if there was a gym in the hotel.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Roseanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2018

I have stayed at The Desmond many times for business meetings and conferences. I have never been disappointed by the accommodations. The hotel is conveniently located and easily accessible from the NYS Thruway. The meals served at both the conferences and in the restaurant are excellent.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Buffalogals2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2018

The Desmond offers guest rooms, a pleasant tavern, and a quality restaurant right on-site. This makes it a fine choice for the leisure or family traveler. For the business traveler, there are also small and large meeting spaces, a workout room, a pool, etc.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MrsGFarmingtonNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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