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Reviews (171)
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3 - 8 of 171 reviews
Reviewed 24 April 2018 via mobile

I love the staff service. checkin was fast and effcient. The executive room was beautiful it's modern and has all the basic facilities any hotel required compared to a 4 star. Traffic jam in front of the hotel, hardly get a taxi there. love this hotel cuz near to city centre. Breakfast was ok. TV lots of choices, Hotel taxi to airport 150K good value. Nice hotel with affordable price

Stayed: April 2018, travelled with family
Thank Anggie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018

They dont have any room look the same with their pic in here! it was deception for us. i ask to change the room, they just offer the small room not even better, BAD SERVICES!
the room is dirty, uncomfortable bed. smelly room. terrible.
we have to pay in advance, cannot cancel & refund even you are not comfort with this hotel, they wont give you any exceptional. deposit is a must! crazy.

Room Tip: Dont ever come here, you will disappointed. i guarantee.
  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank hallisastevanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

Location-wise, it was pretty far away from the main city. Wasn't really walkable to explore. Our room was facing the main room which was super noisy with traffic even on level 4. Shower setting was super hot, could not adjust to make it cooler. Staff didn't speak much English so it was difficult to get a recommendation on what to do or how to get to places.

  • Stayed: February 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank msjnoami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2018

You don't come here to spend your holidays for sure. You come here to spend the night before you move to the jungle in Bukit Lawang. It is a mediocre hotel with small , outdated rooms that definitely need a facelift. Our room had quite a few ants upon entry but we tolerated it for one night.

  • Stayed: December 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Akis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

To be very honest, everything about this hotel is extremely excellent. Totally worth the price (and even the price wasn't pricey).

Let's start with the staff. The staff were really polite and friendly. They were also very helpful and served quick responses. When i asked for the wifi to be fixed, the engineer came right away.

Move on to the room's sanitation.
As a hygiene freak myself, i would totally say the room was super clean. The bathroom too! Even the lobby's toilet was clean and smelled good.

The food, though. The food were heavenly good. Lots and lots of options and for me, they were all good. Should totally taste them all!

My only problem though, the small amount of bathroom's (shower & sink) water. But overall, i am satisfied. Totally recommended!

Stayed: January 2018, travelled with family
3  Thank clarissa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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