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Reviews (326)
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177
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All reviewsmanager wayanthe main streetquaint hotelgreat central locationsafety deposit boxnice poolhardy's supermarketrooms are cleancentral sanurhot waterspecial thanksindonesian breakfastreception areafew minutes walkswimming poolgood sizeshops and restaurants
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7 - 12 of 326 reviews
Reviewed 5 July 2018 via mobile

Stayed in Sanur 12 times but first here. Staff are lovely, room 302 great for family. Local cat worth staying for ! She is friendly and if u give her some attention she’s adorable We’d stay again just to check in on her back October hopefully

Stayed: July 2018, travelled with family
Thank scruffy2411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nesa S, Manager at Nesa Sanur, responded to this reviewResponded 1 week ago

Dear scruffy2411
Thank you for your kind feedback and endorsement of our products and services. It’s indeed our pleasure to have you stay with us at Nesa Sanur and I’m glad to know that you had enjoyed the experience,

Again Thank you we look forward to welcoming you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Nesa Sanur is perfect for a relaxing holiday but it's only 10 minutes away from the beach and 5 minutes from the bustle of the town. The towels were white, endless hot water and rooms cleaned thoroughly every day. Rooms all have air on no face the pool which gets the sun all afternoon. The breakfast is really good especially the HUGE fruit platter. Nothing is too much trouble (even rescued my earring which disappeared down the washbasin drain) we will definitely stay here again.

Stayed: May 2018, travelled as a couple
1  Thank smedleyswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nesa S, Manager at Nesa Sanur, responded to this reviewResponded 1 week ago

Dear smedleyswife,
It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us.
I was very pleased to read that you had an excellent stay and particularly value our hotel.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again.

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Reviewed 15 June 2018 via mobile

Late checked in here with my family and my parents. The Hotel Staff who is handled the reception is not friendly at all and no smile. But surprisingly he was smiled to foreigner :(
I ordered from tiket.com two rooms with breakfast but somehow he said the hotel's system was eror and we don't get breakfast. So I insist that they must accept our booking form from tiket.com
Disappointed with the welcome service and this system eror.

The room quite spacious with quite big bathroom.
It's a quite nice hotel actually beside of the unfriendly receptionist guy

Stayed: June 2018, travelled with family
Thank hannymeiriza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nesa S, Manager at Nesa Sanur, responded to this reviewResponded 1 week ago

Dear hannymeiriza,
Thank you for sharing your feedback. It is unfortunate that you did experience a couple of minor issues during your stay and I would like to apologize for the inconvenience may caused. We noted all the points that make your stay was not meet satisfaction
Thank you again for your very kind and positive comments I will of course share this feedback with my team and we hope to have an opportunity to serve you again for a better experience in the near future.

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Reviewed 5 June 2018 via mobile

This is our 3rd stay at Nesa and still enjoy it so much . It’s very clean and rooms are serviced daily .
The staff are very friendly and always willing to help you
The breakfast is basic but tasty and satisfying
There’s plenty of restaurants on the Main Street and only a 5min walk to the beach
Only one little complaint I have is maybe there could be a few more hangers in the wardrobe
But overall we love this place it’s a little gem

Stayed: May 2018, travelled as a couple
3  Thank dolly096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nesa S, Manager at Nesa Sanur, responded to this reviewResponded 1 week ago

Dear Dolly96,
Thank you for sharing your feedback which we value greatly. It’s indeed our pleasure to have you stay with us at Nesa Sanur and I’m glad to know that you had enjoyed the experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express your compliment to our team member With your positive feedback, our team will certainly be motivated to strive and enhance further guest interactions. We look forward to your next visit.

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Reviewed 26 May 2018 via mobile

Very clean quaint property with nice small pool area and parking. The rooms are small but adequate, the bathroom is also smallish but adequate with large walk in shower. Great central location and friendly efficient staff. Breakfast is satisfactory with choice of American or Indonesian.

Stayed: May 2018, travelled with family
Thank Woosie58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nesa S, Manager at Nesa Sanur, responded to this reviewResponded 27 May 2018

Dear Woosie58,
Thank you so ,uch for sharing your experience during your sta at Nesa Sanur
It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings after your stay with us,
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you to stay with us Again.

Kind regards

Wayan Andi.

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