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All reviews rooftop pool art hotel great hotel coffee machine top floor nice stay sanur beach spacious room short walk to the beach nasi goreng stayed nights the main street artsy bali ade massage channels
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Reviewed 2 April 2019 via mobile

I had visited this hotel for met a friend of mine, we were went on the rooftop bar and pool, to got some drinks which is really good. Their concepts also very unique and cute, the bar staffs and another staffs that passing by were so friendly and smiley. Unfortunately there was a constructions on the pool view when i visited, and i think they need some umbrellas there. Hope i'll have a chance to visit or try to stay soon

Date of stay: March 2019
Trip type: Travelled with friends
Thank sarahuno
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
goyamahmud, General Manager at ARTOTEL Sanur, responded to this reviewResponded 2 April 2019

Dear sarahuno,

I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience.

It will be a pleasure to welcome you again to the Island of gods during your next holiday which I hope will be soon.


We Heart You


Goya A. Mahmud
General Manager

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Reviewed 1 April 2019 via mobile

Beautiful hotel! Great staff lovely stay thank you Anna for a great check in and all your help :) the food was great and the hotel was clean and it was so close to the beach which was great!! I’d return for sure

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank caracaseyy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
goyamahmud, General Manager at ARTOTEL Sanur, responded to this reviewResponded 2 April 2019

Dear caracaseyy,

Thank you for sharing your very positive experience!

It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service, especially to Anna - FO team.

The entire team is looking very much forward to welcoming you back in the not too distant future.

We Heart You


Goya A. Mahmud
General Manager

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Reviewed 1 April 2019

Pro : Full of art, love it so much. The staffs are nice and friendly. Cool rooftop infinity pool. Big bathroom.

Cons : Bad sound-absorption in room. They provide an ear plug to every room whenever they have a live event on rooftop bar.
Weird face painting. Not all room, but i got a room with a 4 weird face painting which scare my daughter. I have to cover them up myself with a paper.

Room tip: 1st and 2nd floor are better to avoid the bar noise
Date of stay: March 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank AristaRizkyI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
goyamahmud, General Manager at ARTOTEL Sanur, responded to this reviewResponded 3 April 2019

Dear AristaRizkyi,

Thank you for reviewing us, especially your full of words compliments towards our art design concept, bathroom, rooftop pool as well as our staff services. We do really hope you had an enjoyable stay.

Further to the noise from event at rooftop, mostly caused by our atrium building type which enable sounds goes easily. Therefore, we provide earplug in room for anticipate if necessary.

In addition, room per floor has different painting design and involving many local artist participation as we want to have art touch on each floor. So sorry to heard that one of them does not comfortable for your daughter, we may assist for room moving should you notice on this earlier. However, we appreciate much on your valuable feedback.

Last but not least, hope we can welcoming you in the not too distant future.

We Heart You,

Goya A. Mahmud
General Manager

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Reviewed 1 April 2019 via mobile

So nice service, great food, clean rooms and comfy beads, so lovely people all of them. We just loved everything about the hotel. Really nice swimming pool with a nice view. I had my birthday here and they knocked on our door with cake and candles and sang for me. So cute!

Date of stay: March 2019
Trip type: Travelled with friends
1  Thank stefaniaastaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
goyamahmud, General Manager at ARTOTEL Sanur, responded to this reviewResponded 2 April 2019

Dear stefaniaastaa,

Thank you for sharing your experience in this forum. I loved the fact that your stay was made memorable by the attentive service performed by our team.

I hope your next plan will bring you back to Bali as my team, especially, and I are looking forward to crafting more memorable experience for you and your family.

We Heart You
Goya A. Mahmud
General Manager

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Reviewed 31 March 2019 via mobile

My first time in Bali. Great luxury and service. Pool has a nice vieuw. Id recommend it too everybody how likes a relaxed atmosphere where ypu get a quick nice friendly service. Whatever you ask. They will help you!

Date of stay: March 2019
Trip type: Travelled with friends
1  Thank Ian v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
goyamahmud, General Manager at ARTOTEL Sanur, responded to this reviewResponded 2 April 2019

Dear ian v,

It is our privilege to know that you had a good experience with us recently. We appreciate your insight in reference with the rooftop pool, atmosphere as well as the service from the staffs.

No word could describe, how proud I am of my team who have made your recent experience an extra special one until you left the vacation with full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services.

Thank you for recommending us to our future guest and look forward to your return on your upcoming visit to the hotel.

We Heart You
Goya A. Mahmud
General Manager

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