Spent a week in this hotel with my wife. We had a good time. The staff is really caring and always available!
The hotel has a small infinity pool and offers good massages for honest prices.
It is also a few hundred meters away from the beach, but the beach on this area is kinda unclean. It is unfortunately not rare on this island...More
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Staff here are always very friendly and helpful. Rooms large and clean. We were helpedvery efficiently with any questions we had. Well positioned for visitng the rest of Sanur and beyond. Thanks very much for everything.
Dear dmilwa724257,
I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience.
It will be a pleasure to welcome you again to the Island of gods during your next holiday which I hope will be soon.
We Heart You
Goya A. Mahmud
General Manager
I had great stay here. Friendly and helpful staff. Decent view from the pool in 5th floor. Affordable price and a good bargain I reckoned. The breakfast is great in term of taste and variety, from local to international food.
Dear handytrinova,
It is our privilege to know that you had a good experience with us recently. We appreciate your insight in reference with the rooftop pool, breakfast and bar as well as the service from the staffs.
Your lovely comments have been shared with the team and we are very excited to look forward of your return.
Should you get the chance to experience the bespoke service at Artotel Sanur in the future, it would be my pleasure to personally assist you.
We Heart You
Goya A. Mahmud
General Manager
We didn't stay at the Arotel, but close by. The Arotel certainly is well maintained and looks really nice. We found that they served great food and cocktails, happy hour between 6 and 8pm. On the beach. Great service. What else do you need.
Dear Conroy W,
I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us especially our food & beverage concern.
It will be a pleasure to welcome you again to the Island of gods during your next holiday which I hope will be soon.
We Heart You
Goya A. Mahmud
General Manager
Excellent accomodation. Clean rooms and friendly staff. Close to beach and restaurants, but on a quiet street. Good breakfast options. Beautiful view from rooftop pool. I will definately retrurn in future and am happy to recommend to family and friends.
Dear mschof74885,
Thank you for sharing your very positive experience!
It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service.
The entire team is looking very much forward to welcoming you back in the not too distant future.
We Heart You
Goya A. Mahmud
General Manager
The main reason we booked this hotel was due to the sound proof rooms for some relaxation at the end of our holiday.
The first night I was not able to get to sleep for several hours due to noise from the bar and on the second night I was woken at 2 in the morning by people watching the World Cup and couldn’t get back to sleep until well after 3am
Dear Karl,
First of all, regret to read that you encountered noise issue. Allow me to assure that the typical of atrium building like ours made the sound go everywhere easily even though we manage to keep it as low as possible. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We understand your disappointment & we are truly sorry
Thank you and we hope there will be another opportunity to welcome you back.
We Heart You,
Goya A. Mahmud
General Manager
