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Reviewed 29 June 2018

I stayed at the Ritz Bali for 4 nights (19-23 June 2018) with my family (3 rooms). It was remarkable and a definite benchmark for a hotel standard. The manager Bu Febe was superbly doing more than she should to make sure my party are all well taken care for. Most of the staffs there are very friendly and making sure we feel like we are part of the Bali ritz carlton family.

Here are some of the list that make my stay memorable:
1. A very responsible and caring manager Bu Febe.
2. Many activities to keep you busy and it is all FREE (you wont believe it, do try the cocktail making class)
3. Nice and very easy accessible beach with adequate seating area (i can stay on the beach forever)
4. Plenty of amenities (they provide 3 types of sun block on beach, water for jogging)
5. Breakfast was good
6. Room size is more than enough
7. Bed size (WOW!!!!!!!!)
8. Housekeeping staff are very detail. They even roll all the cables and fold my clothes.

Down side:
hmmmm.... let me think.... apart of its huge size place, they provide 24 hours buggy shuttle.

This hotel make most 5 stars looks like a bed and breakfast.

Well done and definitely going back!!! well done bu Febe and hospitality team. You guys deserve stars!!!..

Room Tip: Any room is good, but their villas are very close to the beach.
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
2  Thank Law_Family168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonbali, General Manager at The Ritz-Carlton Bali, responded to this reviewResponded 30 June 2018

Dear Law_Family168,

Greetings from The Ritz-Carlton, Bali and thank you for sharing your recent experience with our Tripadvisor’s readers and happy to read that entire family have had a memorable stay with us and left home with plenty of memories to cherish forever.

Thank you for praising our spacious suite which offers indeed a very wide space with a unique modular design which provides a sense of privacy at the same time keep it homey. With the double queen bed, it is enough space yet still comfortable for two adults and 2 children under 6 years old. This is great comfort for a family coming to Bali to enjoy a precious holiday time.

I fully agree with you that staying at The Ritz-Carlton, Bali is contented with facilities and activities that make you feel comfortable to be in the resort throughout your stay with not needing to go out if you don’t want to as plenty to do from sunrise to sunset for adults alike and children. From a wellness stand point of view, our resort offers a wide variety of activities to balance your body, mind and soul: from surfing initiation classes, to boot camps on the beach, from fly high yoga to sunrise meditation on the shores of the Indian Ocean to meditations classes, Zumba, Flying Yoga or simply one can enjoy our Spa treatment or Hydro pool. Children will have for granted a great fun and make new friends with the entertaining and rich in content programming at our Ritz Kids. They can for example connect with the environment through our Marine Turtle Preservation Program or have a fun competition flying kites on the beach with the Kite Runner activity and plenty more on a daily basis. Please kindly note that our resort offers also complimentary shuttle service to the nearby Bali collection, only entertainment center in Nusa Dua and locate at 5 drive from our resort as well as as have special transportation arrangements to the Bali Galleria, main mall in Bali located on sunset road at around 25 minutes. Drive, for guests who would like to go for some shopping.

Thank you for highlighting the warm and genuine service extended by our Ladies and Gentlemen and for especially mentioning Ibu Febe and Housekeeping team with whom I will personally share your recognition as kind words in our weekly recognition event as I am sure that it will be an additional source of motivation for each and every one of our Ladies and Gentlemen who always create memorable experiences and provide the best personal services to all our guests.

On behalf of all our Ladies and Gentlemen, I look forward to be welcoming you and the entire family back in the near future for another memorable stay at “your home away from home” here with us, at Ritz-Carlton Bali.

Sincerely Yours,
Karim Tayach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2018

We stayed for 7 nights mid June. It's a beautiful resort, fantastic facilities and consistently helpful, happy staff. I must mention two wonderful exceptional yoga teachers who were a highlight of our stay - Grace and Ibnu, so caring and fun. We tried fly high yoga for the first time and Ibnu was so funny and supportive considering how bad we were! Grace your words "trust your power" was so empowering. Also thank you to Donata for all the coffees you brought out at breakfast! Only issue was food was a bit hit and miss. But overall we had a fabulous time! We'll come again :)

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank madonnamunasinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonbali, General Manager at The Ritz-Carlton Bali, responded to this reviewResponded 30 June 2018

Dear Madonnamunasinha,

Greetings from The Ritz-Carlton Bali and thank you for choosing our resort for your holidays in Bali and for sharing your memorable stay experience with us on your personal TripAdvisor blog.

Our resort offers all kind of different activities for adults and teenagers as well as Children alike starting from our sunrise Yoga by the Beach to different type of cooking classes (Sushi, Balinese, Indonesian or pastry one), different sporty activities such as morning boot camps at the Beach, Power walks on our jogging track, Zumba, Stretching classes or Flying Yoga at our Yoga studio, Aqua Gym at our Hydro Pool, Balinese language and Balinese musical instruments, daily offering making, different classes such as Late, cocktail or mocktail classes and many more. Glad to read that you enjoyed the flying yoga class.

The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and I hope you will cherish for a long time the great memories of your stay with us here at The Ritz-Carlton, Bali and thank you for particularly highlighting the warmth and genuine caring extended by Ibnu and Grace from our Yoga team and with whom it can’t be a better start of the day with a revitalizing and rejuvenating early morning Yoga or meditation and then to be continued with a great breakfast at Senses where Dinata and the rest of the Senses restaurants team took very good care of you throughout your entire stay and rest assured that I will personally share your great review and highlight with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests.

My sincere appreciation for your recommendation to all our Tripadvisor readers as well as potential future guests and on behalf of all our Ladies and Gentlemen, I look forward to be hosting you back in the very near future for another memorable stay and relaxing holidays at ``your new home away from home``, here with us at The Ritz-Carlton, Bali.

Sincerely Yours,
Karim Tayach
General Manager

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Reviewed 28 June 2018 via mobile

This is a gorgeous hotel on an amazing property. We loved walking the grounds and seeing all the beautiful sights - the beach, the koi pond, the buildings. All of it was wonderful. The people who work here are lovely as well. They all make an effort to learn your name and use them throughout your stay. They also say hello and inquire about your day. They’re lovely.

This hotel definitely ruined all other hotels for us from now on! It was amazing.

Stayed: June 2018, travelled as a couple
Thank dhsjsjdjssj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

This is an awesome hotel if you want to relax. The spa is amazing along with the hydro pool. My husband got a massage and it was a good experience. The area around Nusa Dua is a less busy area than other areas of Bali. If you are looking for a great resort and less traffic than this is awesome. We had a suite with pool access which was amazing. We spent every morning and nighttime after activities in the pool. Although our family of 4 (2 teenagers) came to experience Bali and the beaches. The beach in front of the hotel was super windy and not a great beach to hang out at as there is a reef and surfing there is not good in June. Also we spent some time in Ubud and this hotel is far from those activities. Traffic to Ubud took over 2 hours. Uluwatu and Padang Padang are great beaches and we wished we were closer to these areas or stayed there. Since this was our first time to Bali, it was hard to figure where to stay without knowing the area. Our family felt this resort was a little remote from those places. We also wished there was a hotel store (to get amenities we needed to replace, or get snacks) and a coffee shop (for pastries) during mid-day. We eventually figured out that the shuttle to the Bali Collection has shops and there is a pharmacy there. They do have a club lounge but since we spent so much time around Bali, we didn’t want to pay for that. The service staff is amazing although there were some issues with them understanding English clearly. I sprained my foot and asked about their first aid and they didn’t understand us and was unable to direct us on where to go for basic medical supplies. Overall, I would stay here again and loved Bali.

Stayed: June 2018, travelled with family
1  Thank amlrbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonbali, General Manager at The Ritz-Carlton Bali, responded to this reviewResponded 30 June 2018

Dear amirbg,

Greetings from The Ritz-Carlton, Bali and thank you for sharing your experience with our Tripadvisor’s readers on your personal blog as well as glad to read that you had a memorable stay with us.

Located in the premium location of Nusa Dua where the luxury hotels are established, our resort is an ideal place for guests to unwind and a perfect choice for a relaxed holiday time in Bali. Built on a sprawling 12.7 hectares white beach front and elevated cliff top setting, The Ritz-Carlton, Bali has the majestic view of Indian Ocean from the Lobby and our suites that is cautiously oriented to enjoy the unobstructed view of the Indian ocean and the resort’s tropical garden making it the perfect getaway here in Bali.

I absolutely agree with you that our Ritz-Carlton Spa is a must try and a Fantastic rejuvenating experience. Our Spa concept harnesses the power of the sea to create a sanctuary of renewal and blissful relaxation. 14 treatment rooms combining spa villas and single rooms, hair salon, female and male aqua thermal zone, Hydro-Vital Pool, Balinese bathing pool, 24 hours Gym and Yoga room are all available for a total rejuvenation.

Our resort being located only five minutes away from Bali collection, Nusa Dua main shopping and entertainment center and to which complimentary buses with pick up and drop off set timings are provided daily to as well as to ``Bali Galleria``, main Bali`s shopping and duty free shopping arcade and which is located on Sunset road and approx.. 25 minutes away drive and to which complimentary transportation is also provided. Please kindly note that despite not too big distances between the different locations in Bali, each area, village, location provides a totally different feel and experience making Bali so unique as for example areas surrounding Sawangan such as Nusa Dua, Ungassan, Jmbaran and Uluwatu, all in a radius of approx.. 25 to 35 minutes away from each others, will still provide a totally different experience. Other areas on the island such as Seminyak, Legian, Kuta, Amed, Lovina, Tanah Lot etc…also provides a completely different surroundings and atmosphere and I always highly recommend Bali`s visitors to match their potential locations with their own preferences, expectations and life style.

Thank you so much for highlighting the personalized level of services and attention to details provided by our Ladies and Gentlemen throughout your entire stay, who and with no doubt at all in my mind, our most important asset in our commitment to exceptional service for all our guests and rest assured that I will personally share your great review and kind highlight with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests.

On behalf of the entire team, I look forward to welcoming you back on your next return to Bali for another memorable stay with us here at the Ritz-Carlton, Bali!

Sincerely Yours,
Karim Tayach
General Manager

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Reviewed 28 June 2018

This is my favorite day to visiting our family to the ritz carlton bali.
The lobby was awesome atmosphere.
The food we have at the restaurant by the beach very nice.
With seafood selection and we visit the room was very great.
The room big space and nice arsitecture.
May be my next choice for next holiday.

Stayed: June 2018, travelled with family
Thank 18,745,707,142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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