Hotel with pleasant staff and good service, very strategic location is in front of Kuta’s beach, also beautiful sunset view. For breakfast, it’s a pleasant breakfast, with a variety of diverse foods. For Sauna, steam and whirlpool are good even looks old. And we have great spending our night at Centerstage with the crowd and music.
Pool facilities are spacious and nice, which is unfortunate very inadequate access for wheelchair users. I came to stay to celebrate my mother's birthday at the age of 74th and my mother already using a wheelchair. The wheelchair user must obtain a PADLOCK KEY to open FENCE with a replacement cost of IDR 200,000 (if the key is lost), which the fence is very far from the lobby (near the main entrance’s gate), with inadequate way due to the steep downhill / uphill pedestrian. Very unreasonable for a hotel class Hardrock Hotel does not facilitate the wheelchair user, OR just normal and healthy people who can easily use the pool facilities at Hardrock Hotel ? Too bad.. makes me unable to make rate excellent :(
- Free Wifi
- Free Parking