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Reviewed 19 February 2021 via mobile

Our stay at Hyatt has always been a delightful experience .The management and staff have always been very welcoming and supportive. It was my 5th business trip to Lucknow and now Hyatt it’s like a home away from home.
I would definitely like to give a special mention to
Mr.Partha Saha, who really helped making our stay very comfortable . I would like to thank the management and all the staff members for a wonderful experience and look forward to making many more Pleasant memories.

-Vindhya Thapar
(SAIDEEP FOUNDATION)

Date of stay: February 2021
Trip type: Travelled on business
Thank Saideepfoundation9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Regency Lucknow, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded 20 February 2021

Dear Vindhya,

Greetings from Hyatt Regency Lucknow!

Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. Your mention of our associate - Partha is immensely valued and we shall communicate your kind feedback to the team who shall be delighted to hear of the same.
We would once again like to thank you for the review and we look forward to welcome you soon again at the Hyatt Regency Lucknow.
Warm Regards,
Ashish Kumar, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2021

The staff at Hyatt Lucknow makes you feel happy and contented. They have wonderful people there who act in the most caring manner. Over our stays we have developed great bonding with the staff- Vikas, Naveen, Ameer, Shakshi, the Chefs and the entire staff are now an extended family to us. That adds another reason to visit Lucknow and stay with such wonderful people.

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank asharma2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Regency Lucknow, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded 20 February 2021

Dear ASharma,

Greetings from Hyatt Regency Lucknow!

Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. Your mention of our associates - Vikas, Naveen, Amir, Satakshi and the Chefs is immensely valued and we shall communicate your kind feedback to the team who shall be delighted to hear of the same.
We would once again like to thank you for the review and we look forward to welcome you soon again at the Hyatt Regency Lucknow.
Warm Regards,
Ashish Kumar, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2021 via mobile

Yesterday I visited Hyatt regency Lucknow for our wedding anniversary in ROCCA restaurant . Staff who taking care of me
( Mr.Amir Singh Chauhan ) he was the very prompt and excellent he done the great job , he was very caring staff during service.he should be promoted for their service and promptness.
Chef Rajeev ranjan provide such a delicious food for us .

Date of stay: February 2021
Trip type: Travelled with family
Thank rajanishrajt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Regency Lucknow, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded 18 February 2021

Dear Rajanishajt,
Greetings from Hyatt Regency Lucknow!

Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. Your mention of our associate - Amir is immensely valued and we shall communicate your kind feedback to the team who shall be delighted to hear of the same.
We would once again like to thank you for the review and we look forward to welcome you soon again at the Hyatt Regency Lucknow.
Warm Regards,
Ashish Kumar, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2021 via mobile

Visited the bar at Hyatt Lucknow for a casual drink. I checked the online menu, and they had my favourite single malt in stock,so props for that. However, the experience was definitely underwhelming. For a 5 star hotel bar, they served no complimentary munchies/snacks at all. No peanuts, nothing!
Plus, what left an even worse taste in the mouth was that the prices were much higher than those mentioned at the bar menu posted at their own website. Did not expect that at all from a brand like Hyatt. Left after just one drink to go elsewhere.

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank abirsaraswat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Regency Lucknow, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded 16 February 2021

Dear Abir,
Thank you for your feedback. My sincere apologies for not meeting your expectation on your dining experience at UP's lounge bar. Kindly consider this as an aberration from our usual standards. We are looking at our processes and taking corrective actions on the issues you had faced. Please write to us on which online platform did you check for the menu?
I would request you to take this incident in solidarity and give us another opportunity to showcase the Hyatt hospitality to you.
Best Regards,
Team Hyatt Regency Lucknow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2021

Awesome trip in Hyatt regency and great service by there service man like Ameer Singh and another few guys. Thanks again for your all services and care. nice service in evening snack and morning breakfast by Hyatt.

Date of stay: February 2021
Trip type: Travelled with family
Thank 236dharmendras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Regency Lucknow, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded 15 February 2021

Dear Dharmendra,
Thank you for taking the time to share your experience at Hyatt Regency Lucknow!
Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations and perhaps exceeded them. Your raving feedback will definitely be shared with Ameer and others to ensure that their efforts are recognized.
Thank you for choosing to stay at Hyatt Regency Lucknow once again, and we hope to have the pleasure of welcoming you back for another seamless experience.
Best Regards,
Team Hyatt Regency Lucknow

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