This is the second time I stayed with them & it is very sad to see that the quality levels have even gone down.
1. there is a service cart placed in the lobby 24x7. not sure why it can't be kept within the designated area
2. the staff probably have done away how the hospitality is related with their profession. No etiquette & sense of ownership could be seen with the various people i interacted during my stay.
3. room dinning - service was slow & had to call up several times to have the room cleared. clear lack of training of staff.
4. Charging point - in my last review I highlighted this issue of CP not placed conveniently close to the bed. The room size is decent & that's it. Do not expect anything else. There was no toiletries placed in the bathroom (glad that I carried my own), the shower experience was not great either. the room & lobby weren't smelling great either. Seems like i was placed on smoking zone.
There are clear sign of aging across the aspects & seems like attention to maintenance is clearly overlooked.
I wish all the best to future travelers who choose to stay with them. for me it was surely the last time.More
- Free Wifi
- Free parking