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Reviews (1,597)
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Traveller rating
1,072
334
109
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45
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Reviewed 22 February 2021 via mobile

Amazing food and beautiful ambience!!!! We had a wonderful experience at the Lounge. Great hospitality by Mr. Altamash. Thank you for having us. We highly recommend this place and we would love to come again!!!

Date of stay: February 2021
Trip type: Travelled as a couple
Thank navya10495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanika Hasrat, General Manager at Taj City Centre Gurugram, responded to this reviewResponded 23 February 2021

Dear Guest,

Thank you so much for taking the time to share your feedback regarding your experience at Taj City Centre Gurugram. We are glad that you had a wonderful time at the hotel and especially enjoyed the warm service of our associates and our culinary offerings. Altamash is thrilled to hear from you.

Whilst the team is showing courage and doing their best to showcase hospitality at this difficult time it is indeed kind words such as yours that motivate us to do more.

Stay safe and we hope we have an opportunity to serve you again at the hotel - a place you can now call your second home.

Warm Regards

Kanika Hasrat
General Manager
Taj City Centre Gurugram

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2021 via mobile

You never fail to impress us...the food, the ambience, the service everything is impeccable. Both Rishi and Ayush took great care, gave thoughtful inputs and meticulously took care of our food allergies. Another memorable dinner, looking forward to coming again soon.

Date of stay: February 2021
Trip type: Travelled with family
1  Thank poorveem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanika Hasrat, General Manager at Taj City Centre Gurugram, responded to this reviewResponded 23 February 2021

Dear Guest,

Thank you so much for taking the time to share your feedback regarding your experience at Taj City Centre Gurugram. We are glad that you had a wonderful time at the hotel and especially enjoyed the warm service of our associates and our culinary offerings. Rishi and Ayush are thrilled to hear from you.

Whilst the team is showing courage and doing their best to showcase hospitality at this difficult time it is indeed kind words such as yours that motivate us to do more.

Stay safe and we hope we have an opportunity to serve you again at the hotel - a place you can now call your second home.

Warm Regards

Kanika Hasrat
General Manager
Taj City Centre Gurugram

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2021

Food quality was very bad..disappointed...not acceptable from taj.. i hv already shared my feedback with your chef while my stay .. food was really bad ..this was my 3rd time in this property and definitely last time

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank lokeshbakshi95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanika Hasrat, General Manager at Taj City Centre Gurugram, responded to this reviewResponded 23 February 2021

Dear Guest,

Thank you for sharing your feedback on TripAdvisor.

With deep concern I have noted your experience and am truly sorry that we fell short of your expectations and for the inconvenience caused to you inadvertently. It has always been our constant endeavour to offer memorable experience and deliver our best to patrons.

Whilst the team is showing courage and doing their best to showcase hospitality at this difficult time it is indeed feedback such as yours that means we need to do more.

Meanwhile please feel free to connect directly with our Food and Beverage manager at the hotel for any further concerns or assistance.

We thank you for choosing us and I do hope we get another opportunity to serve you in future to regain your trust in our services.

Best Regards,
Kanika Hasrat
General Manager
Taj City Centre Gurugram

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2021 via mobile

It's one of the best hotel To stay in Gurgaon The Hotel is value for money as well as great 5 Star Hotel to stay in Gurgaon The Staff of the hotel are very good and will make you feel as if you are your own home The Service Is Top match The in house Chef of the restaurant cooks excellent food like home Overall Excellent Hotel

Date of stay: February 2021
Trip type: Travelled with family
1  Thank tanmay108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanika Hasrat, General Manager at Taj City Centre Gurugram, responded to this reviewResponded 23 February 2021

Dear Guest,

Thank you so much for taking the time to share your feedback regarding your experience at Taj City Centre Gurugram. We are glad that you had a wonderful time at the hotel and especially enjoyed the warm service of our associates and our culinary offerings.

Whilst the team is showing courage and doing their best to showcase hospitality at this difficult time it is indeed kind words such as yours that motivate us to do more.

Stay safe and we hope we have an opportunity to serve you again at the hotel - a place you can now call your second home.

Warm Regards

Kanika Hasrat
General Manager
Taj City Centre Gurugram

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2021 via mobile

The food was outstanding and the servers Anuradha and Ganesh aided us with immense kindness throughout the courses.Loved the experience ! Thank you Taj City Centre for the amazing food and hospitality.

Date of stay: February 2021
Trip type: Travelled with family
Thank kartikeyagupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanika Hasrat, General Manager at Taj City Centre Gurugram, responded to this reviewResponded 23 February 2021

Dear Guest,

Thank you for your encouraging review of the legendary Thai Pavilion at Taj City Centre Gurugram! We are delighted to know that you had a memorable dinner experience amidst the exquisite ambience and enjoyed the warm service of our associates. The team is delighted with your feedback, especially Anuradha and Ganesh.

We await your return at the hotel for yet another memorable experience.

Please stay safe and healthy.

Warm regards,
Kanika Hasrat
General Manager
Taj City Centre Gurugram

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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