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Reviews (3,232)
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All reviews spectra restaurant guest relations excellent stay special thanks close to the airport duty manager excellent service great hospitality business trip cake delhi airport house keeping front office special mention his team new delhi in room dining
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48 - 53 of 3,232 reviews
Reviewed 27 February 2021

Ritesh kumar the housekeeping staff ...was so generous and what a beautiful turn down service ..... Thank u so much leela hotels
His warmth has made my stay so spl ...
I am a regular guest and member of leela group .... And will continue to be one forever ...

Date of stay: February 2021
Trip type: Travelled with family
Thank Kritikalra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varun Chhibber, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this reviewResponded 28 February 2021

Dear Ms. Kalra

It was wonderful to have you stay with us and thank you for choosing The Leela Ambience Gurgaon for your recent visit and for sharing your experience.

We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles

We all look forward to your next visit and hope to see you very soon.

Kind regards
Varun Chhibber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021

Great service and great food by Leela team..orbis event was great. Chef Gurvinder and service team Sandeep were great
. Great food great ambience ..
Will definitely visit again.....
Will definitely suggest to others

Date of stay: February 2021
Trip type: Travelled on business
Thank Vibhor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varun Chhibber, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this reviewResponded 28 February 2021

Dear Mr. Vibhor

Thank you for taking the time out to provide your valuable feedback about The Leela Ambience Gurugram

It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.

Your positive thoughts have been shared with the entire team.

We look forward to your next visit and we hope that you will travel to Gurgaon soon and make The Leela Ambience Gurgaon your preferred destination again.

Kind regards,
Varun Chhibber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021

Our stay was simply magnificent. The overall food, ambience, facilities are awesome. The employees are very friendly and welcoming. They gave some thoughtful gifts during our stay. It made us feel very special. Special thanks to Munipal and Hanuman from room services and Mr. Abhishek Kumar, the chef at spectra, made us some nice dishes out of the menu upon request.

Date of stay: February 2021
Trip type: Travelled on business
Thank Sightsee604252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varun Chhibber, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this reviewResponded 28 February 2021

Dear Guest

Thank you for taking the time out to provide your valuable feedback about The Leela Ambience Gurugram

It gives us an immense sense of satisfaction to see that you have enjoyed your time with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.

Your positive thoughts have been shared with the entire team.

We look forward to your next visit and we hope that you will travel to Gurgaon soon and make The Leela Ambience Gurgaon your preferred destination again.

Kind regards,
Varun Chhibber
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2021

Wonderful Staff, very friendly and helpful. Had an amazing stay, the food and ambience was remarkable! Went with my entire family and had a blast. The rooms are very comfortable and bathrooms are marvellous! I would totally recommend staying here! :)

Date of stay: February 2021
Trip type: Travelled with family
Thank PreetiManchanda7707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varun Chhibber, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this reviewResponded 28 February 2021

Dear Ms. Manchanda

Thank you for choosing The Leela Ambience Gurgaon as your preferred hotel, we are delighted having you with us.

We are indeed very pleased on the way you describe your experience at the hotel and such commendable remarks make us extremely proud of the kind of service we cater to our discerning guests. Thank you for appreciating our facilities.

Thank you so much for your valuable recommendation.

We hope that on your next travel to the city, the Leela Ambience Gurgaon will be your destination again as we look forward to welcoming you back.

Kind regards,
Varun Chhibber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2021

We had our event on Feb 24th,2021 in maple hall on the occasion of my Parent's 25th anniversary.  The event went uttermost prime. Thanks to Mr Amit Sharma for making this deal happen and always being a cooperative person, Special thanks to Ms Jyotsna Bhatia for all the arrangement of my event and such a tremendous amount of remarkable efforts she put in to put everything in order ( Professionalism with a kinsman behaviour ). I would like to appreciate Mr Kaushal, Mr Pradipta for the spot assistance and all the help needed. Big thanks to the chef Sunil for such divine flavoursome food and a cheerful attitude for everyone present there.
Highly commendable and recommendable place.

Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
Thank Anshulaggarwal97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varun Chhibber, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this reviewResponded 28 February 2021

Dear Mr. Aggarwal

It was wonderful to have you stay with us and thank you for choosing The Leela Ambience Gurgaon for your recent visit and for sharing your experience.

We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles

Your words of appreciation for Amit Sharma , Kaushal , Pradipta and Jyotsna Bhatia have also been communicated to them and I am sure it would go a long way in helping them strive for higher level of service excellence. Thank you for recognizing their efforts.

We all look forward to your next visit and hope to see you very soon.

Kind regards
Varun Chhibber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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