I second what vidhatavm2018 says. After missing a late-night train, I booked a night here to regroup and figure out what to do. The reception staff were simply wonderful--very welcoming and helpful. The wi-fi didn't work well in the room, but I was able to access it in the small lobby, which made the friendly staff all the more important. Very easy auto rickshaw ride from the train station. (In the daytime, I probably would have walked.) The room is basic by western standards, but clean and has what you need for a decent night's sleep.

Hotel was centrally located and at a good price. Room was ok, we were thankful the ac was working and there was hot water in the shower. But the highlight of our stay was the reception staff. Most friendly people we have encountered in India so far, and helped us with many tasks like booking a car for us and even helping with our packing! Now that was a first for us, ever! Highly recommend due to their service 👌🏻

Stayed at the sifat hotel for 10 days with a group of family attending a wedding. The hotel is in good location, and rooms are not so bad, but surviving 10 days in Surat is a challenge on its own. The hotel management and owner has put a lot of thought into making the hotel of a good standard. The rooms are well planned but it is the hygiene, noise and ventilation that suffocates and drives you crazy.

Having said that, the management and the owner should now work with the hotel staff to ensure that the everyday running, especially house keeping is to a particular standard. It doesn’t matter if the hotel is a 2 star or 3 star or extremely busy. The rooms have to be cleaned properly.

A huge group of cleaners and supervisors will rush into your room to clean but without any basic training or interest to make sure the the room is cleaned to a particular standard.

It’s just done over the surface to look clean but it is not so. Perhaps the best way to do is to supervise yourself to clean the room with the boys. The supervisors are standing outside and busy on their phones while the young untrained staff rush to do the job. Their appearance is so filthy, you think they have been picked off the road for the day.

The world often looks into India for skilled and specialized staff to recruit but seeing the level of performance in properties such as this, you wonder what is so special, but rather nod in disgust.

The front desk staff is okay. The restaurant service and room service is also okay. Be ready to get a lot of disturbances from the road, reception and restaurant if your Room is towards the front of the hotel on the first floor. The walls are super thin and you would basically hear everything, from your neighbor flushing, showering, dragging of furniture, or horns off the road.

To conclude, the hotel is sufficient for a short stay, perhaps a night or 2.