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Reviewed 21 September 2018 via mobile

ITC Kakatiya is very convenient to visit.
It is situated in the heart of the city.
Staff welcomed me very well. check in process & check out process is smooth.
Everyone is welcomed me throughout warmth smile.
Restaurants are awesome. Ambiance of the lobby is extraordinary.
Room which is so nice, housekeeping staff is also polite.
Met Ms. Soujanya, she is ultimate acid of the Hotel.
Thank you so much for such a hospitality.
I will surely visit soon, with bulk of bookings. Staying in this property is really a wonderfull experience.its a perfect place to stay.over all its a complete bunch of all the amenities.a very well property for stay

Date of stay: September 2018
Trip type: Travelled with friends
Thank Explorer817773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, Hyderabad - a Luxury Collection Hotel, responded to this reviewResponded 25 September 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your experience with our services was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

1. Even though we checked in late that day..the Duty Manager Ms Soujanya helped in our check in
2. We were accorded into our rooms
3. Guided to our Dinner area
4. she is so instrumental in making ready our things during our stay in that hotel really remarkable.
5. During checkout time also she helped us in early checkout as we were rushing to Air Port as we were short of time that day
6. All Front Desk executives so coordial and have shown utmost hospitality
7. I really cherish my moments with ITC Kakatiya and looking forward to visit in future
8.Onceagain I personally thankful to Ms Soujanaya who organised everything including our bookings, checkin, guidance and check out etc.

Date of stay: September 2018
Thank Quest816691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, Hyderabad - a Luxury Collection Hotel, responded to this reviewResponded 25 September 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your experience with our services was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

It was a welcome surprise when we were received with such warmth by the hostess Ms. Soujanya at ITC Kakatiya , Hyderabad. She took care of our check in with great details and finesse. Ms. Soujanya also ensured that every aspect of hospitality was taken care of. To add to the good experience, Mr. Abdul in the restaurant took personal care of our food requirements including additional requirements apart from the regular buffet.

It was a great and enriching experience.

Room tip: All rooms are good.
Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank neerajsingh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, Hyderabad - a Luxury Collection Hotel, responded to this reviewResponded 25 September 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your experience with our services was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

I am frequent guest to ITC Kakatiya. I was very delighted to have stayed at ITC Kakatiya. The experience was extremely worth remembering. The staff was very well behaved, the breakfast lay was exquisite and the room ambience was just apt for the breezy travel made cozy and comfortable. The hotel is highly recommended.

Specially thanks Ms. Soujanya who had really taken good care at the time of check-in and who always makes my stay comfortable. Food at Dakshin restaurant was too good.

Soujanya also helped in organizing dinner for my clients at Deccan Pavilion. Food was too good. Thanks to Adithya for helping us with special dishes and drinks.

Thanks to Soujanya & ITC Kakatiya for all the care and support shown.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Vijjusachinist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, Hyderabad - a Luxury Collection Hotel, responded to this reviewResponded 25 September 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your experience with our services was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

I had an excellent experience during my frequent stays at ITC Kakatiya in last one month. I had an excellent time in the Hotel in terms of my experience in the Gym, Swimming Pool and also the Restaurants. The Staff at ITC Is very friendly and also cordial in nature specially Archana, Soundarya and also Preeti. They have been very nice and also friendly with me. My Overall Experience at ITC has been excellent and would recommend this Hotel to everyone who is planning to visit Hyderabad and wants to spend time in the Centre of the CIty.

Room tip: Rooms facing the City has a Good View
Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank vibhordewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, Hyderabad - a Luxury Collection Hotel, responded to this reviewResponded 25 September 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your experience with our services was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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