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Mantahost Hotel
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Reviews (488)
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285
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8
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285
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8
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8 - 13 of 488 reviews
Reviewed 1 March 2017

Really bad food and OK hotel but totally overpriced. Far away from 5 stars that they advertise with. The staff of the hotel was really nice and helpful in every aspect of our stay. But I repeat the foodds was terrible.

Stayed: February 2017, travelled with family
Review collected in partnership with this hotel
Thank j_flolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantahost h, Gerente at Mantahost Hotel, responded to this reviewResponded 8 March 2017


Dear j_flolo

Thank you for letting us know your important feedback about our services and your stay with us. Your comments are extremely important for us and will help us to improve our service.
About your comment on our food, please accept our sincere apologies for the inconvenience you have experienced. Let us ensure you, that we will review your comments with the restaurant department head, to inprove food . We hope in the future you will give us a new opportunity to create satisfying experiences for you.


Sincerely,
Kay Marquardt.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017 via mobile

I was so excited to come here based on pictures and reviews but was very disappointed. The views of the ocean are wonderful but you can't really visit the beach (there is no sandy part) and there's nowhere in the walking vicinity to go. Stuck at the hotel, the pool deck was closed for a private event. The pool was so much of the reason why I chose to book here and no one alerted us to this or apologized. There is one restaurant on site and everything was being taken over for a loud event (at the pool) at night. Further, the wifi barely works in the rooms, and calling the front desk for any requests was very difficult as no one speaks English. Nice views here, but that's about it. Wouldn't come here again.

Stayed: February 2017
Thank EFH45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantahost h, Gerente at Mantahost Hotel, responded to this reviewResponded 16 February 2017

Dear Emily Hochberg,


Thank you for letting us know your important feedback about our services and your stay with us. Your comments are extremely important for us and will help us to improve our service.
About your comment on our event on Valentine’s Day - Evening, please accept our sincere apologies for the inconvenience you have experienced. Let us ensure you, that we will review your comments with the department head, to implement measurements, so that this situation will not occur again. For the inconvenience of the not sandy beach, we are preparing a project with the Major and the Municipality, to construct a groen into the sea, so we can collec sand and offer a beach as you might expect in the future. We hope in the future you will give us a new opportunity to create satisfying experiences for you.

Sincerely,
Kay Marquardt.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017

Beautiful, clean, modern, fabulous ocean view but not on a sandy beach. Pricey drinks and snacks in the mini bar as expected but the breakfast buffet was included in the price of the room and it was the best that I had in Ecuador!

  • Stayed: January 2017, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank tallentstudios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantahost h, Gerente at Mantahost Hotel, responded to this reviewResponded 3 February 2017

Dear tallentstudios

The Mantahost Hotel family sends a friendly greeting.

Thanks you for shared with us your opinion about your pleasant experience in our hotel, your comments are what make our service quality continued to improve and at the same time an excellent motivation.
Thank you again for your preference and we hope to have your pleasant presence again, any additional requests you may have please contact us, we will be happy to assist you.


Sincerely,
Kay. M. Marquardt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017

Lots of places to visit frrom here both north and south along the Spondylur route bordering the Pacific ocean finding wonderful variety of Food and hospitality excellent. Good value and worth the trip to tropical Ecuador

Stayed: January 2017, travelled on business
Review collected in partnership with this hotel
1  Thank kfreundr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantahost h, Gerente at Mantahost Hotel, responded to this reviewResponded 3 February 2017

Dear kfreundr
Thanks you for your valuable comments about our services, it will help us to motivate and keep providing the service that our guests deserve. Thanks again to you have answered our survey.

We hope to have you again in our hotel to provide the quality service you deserve.

Sincerely,
Kay. M. Marquardt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2016

This is a place where a person with disability could feel at home; they really go the extra mile to accommodate your needs. The personnel is very friendly, you can tell they received training on special needs.
During breakfast you can enjoy authentic "Manaba" Cuisine like ceviche, bolones de verde (green plantain balls)

Room Tip: Accessible ocean view rooms
  • Stayed: December 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank jdmantilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantahost h, Gerente at Mantahost Hotel, responded to this reviewResponded 16 December 2016

Dear jdmantilla

Thanks you for your valuable comments about our services, they will help us to motivate and keep providing the service that our guests deserve. Thanks again to you have answered our survey.

We hope to have you again in our hotel to provide the quality service you deserve.

Sincerely,
Kay. M. Marquardt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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