My friend and I, along with our 25 yr old kids recently planned a trip to the Galapagos with Guiding Galapagos. I can only echo the other reviews on this page - the planning, suggestions, email exchanges, and all of Steffi's suggestions for our itinerary were spot on. However, in addition, I would like to speak to the support and help given me by Yazmany 48 hours into our 7 day adventure. I received word that my mother had died. Yazmany, who happened to be in the GG office at 8pm making sure the next days plans would be perfect, when told of the situation, spent many hours on the phone booking me a flight from Baltra to Quito, and arranged all of my transportation back to the airport in Baltra for the next morning. He was amazing. His compassionate response and help made an incredibly difficult and horrendous experience more bearable. My family, friends, and I are so grateful for meeting Yazmany and all the wonderful people who work with GG. His humanity and compassion are expressed as well in every aspect of the experience that GG offers.
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