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All reviews train station free shuttle the humble administrator's garden pedestrian street hotel is located unique hotel the location is perfect western options would definitely stay here again breakfast buffet non smoking floor big room shopping area chinese dishes taxi driver spoke english huge selection
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Reviewed 28 February 2017 via mobile

We stayed at Hotel Soul a total of 3 nights last week (1 extra because we enjoyed it so much). The staff were friendly and helpful and went out of their way to assist us with questions and in getting taxis. Several staff members spoke English well which helped us a lot. Breakfast was full of options and consistently good. Our room was on the 7th non-smoking floor, and was large and efficient. We never had issues with wifi either. The location was right next to the pedestrian street and we easily walked all over town, including to the Suzhou Museum and Silk Museum. We also enjoyed a drink and appetizer at Bar Soul and found the bartender incredibly friendly and accommodating. They were no longer serving mulled wine, but he spoke to the chef and made it happen. Thank you!

Date of stay: February 2017
Trip type: Travelled as a couple
Thank Jessspies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2017 via mobile

Friendly and helpful staff.
Very clean, well equipped, good wifi, very good breakfast buffet from 6.30 to 10.30 !
Free shuttle every hour to Humble Garden and Railway station.
Very well located, in the center of historical center. And shopping areas.
My place in Suzhou : my 3rd time.
Modern design.

Date of stay: February 2017
Trip type: Travelled solo
1  Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

My sister and I spent 2 nights in this Hotel during the Chinese New Year. The location is perfect--in front of the pedestrian street "Guanqian Street" with many shops and restaurants. The hotel has free shuttle bus to take the guests to railway station. The room is clean, the bed is comfortable and staff is friendly. Overall we had a good experience.

Date of stay: January 2017
Trip type: Travelled with friends
Thank Jianyuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2017

Ignoring the off-the-wall design, this is a very solid hotel for the price. It is located just off Guanqian Jie and is around 20-minutes walk away at most from the major sites such as the Humble Administrator's Garden, although they do provide a shuttle bus service as well. Breakfast was fairly average but had a good range of both western and Chinese options. Would stay here again on my next trip to Suzhou.

Date of stay: February 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank Gongbaobeijing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2017

Stayed at this hotel due to the competitive price. Was not expecting much but the stay was way above our expectations. Was able to access my email thanks to their VPN server which is usually only available in higher end international hotel chains. Room came with free breakfast which was decent enough. Hotel also provided free transport to the train station and the humble's administrator gardens which is just next to the Suzhou Museum. Location of the hotel was also excellent as it is really close to Guanqianjie but tucked nicely in the corner so that you are not affected by the noise. All in all, a very pleasant stay. Only downside, the design of the hotel...well its a bit too unique.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Julian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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