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Reviewed 19 December 2021

I had a successful and happy trip at Hilton Nanhai hotel. It was great to see the sunshine and sunset in the big hotel room everyday. The hotel provided free wet wipes in the room during the pandemic. The hotel employees were very friendly.

Date of stay: December 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank hongyanlu01
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton Shenzhen Shekou Nanhai, Other at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 20 December 2021

Dear hongyanlu01,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2021 via mobile

My husband and I come to the Hilton at least once per month. Sometimes with kids and sometimes solo. We always visit the executive lounge. Tina, Kenina and Candy are always helpful and remember us. Feels like a second home.

The ambience and views are amazing. The food is incredible and we will continue to come back.

Thank you to the amazing staff for running such a beautiful hotel. ♥️

Date of stay: December 2021
Trip type: Travelled as a couple
Review collected in partnership with 单个酒店
Thank allierc123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton Shenzhen Shekou Nanhai, Other at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 14 December 2021

Dear allierc123,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2021 via mobile

Everyone was nice in this hotel especially Daisy , she is always hard working and patient, The room also beautiful,ocean view, delicious food , everything perfect here , always recommend I will come back soon

Date of stay: December 2021
Trip type: Travelled on business
Review collected in partnership with 单个酒店
Thank runfal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton Shenzhen Shekou Nanhai, Other at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 13 December 2021

Dear runfal,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2021 via mobile

nice staff and services in executive lounge to diamond members. strongly recommend! nice room arranged with great sea views and facilities. Especially for the service of fo agent Daisy and Kenina, helped meet my personalised needs during my stay~

Date of stay: December 2021
Trip type: Travelled solo
Review collected in partnership with 单个酒店
Thank chengyangj2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton Shenzhen Shekou Nanhai, Other at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 13 December 2021

Dear chengyangj2021,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2021

Just to keep it short and to the point, my stay at the hotel was excellent. The staff at the executive lounge deserve a special mention, especially Tina Zhang, KK and Daisy.
When I arrived to the hotel I was late due to a flight delay. Not only that but I was hungry and tires with no energy left to go anywhere. I had also missed the lounge refreshments. Without I asking for anything, Tina went out of her way to get me some food from the hotel kitchen and had a bottle of wine sent to my room as a surprise. The hotel is great but it's the wonderful staff that have made my stay a memorable one. Thanks so much and I look forward to coming back!

Room tip: Sea View catches the sun all day
Date of stay: December 2021
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank D6012EXbrendanc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton Shenzhen Shekou Nanhai, Other at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 13 December 2021

Dear D6012EXbrendanc,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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