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Reviewed 16 January 2018 via mobile

Palace was wonderful resort. Great pools. Incredible spa. Nice rooms. Great service people. Unbelievable value. Great for family's and couples. Very near Angkor Wat. Championship golf course within 10 minutes. Very relaxing environment.

Stayed: January 2018, travelled as a couple
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngkorPalaceResort, Director of Operations at Angkor Palace Resort & Spa, responded to this reviewResponded 22 January 2018

Dear Rick S,

Greetings from Angkor Palace Resort and Spa, Siem Reap Angkor, Cambodia.

Thank you for taking the time to post a positive review on Tripadvisor. We appreciate your feedback very much.

We trust you are well and please do let us know if you ever plan to return again so that we could assist you with your accommodation requirements.

Best regards,
Richard

Richard Vicheth
Director of Operations

Angkor Palace Resort & Spa
Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia
Email: richard.vicheth@angkorpalaceresort.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

We felt very warm and welcome from the moment we arrived to the very last day of departure. Smiles all around from all staffs. Very helpful, kind and courteous. Staffs were also very accommodating. Room was big, spacious, traditional and comfortable. Variety of pillows for those who want more. Swimming pool was lush!!! Big, beautiful, gorgeous! Food serving was huge!! Only 10 minutes from the airport but you do not hear any plane taking off or landing. The entire place was quiet too. A wonderful oasis. Would we visit again? Yes in a heartbeat! :)

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank WeAreTheSunnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngkorPalaceResort, Director of Operations at Angkor Palace Resort & Spa, responded to this reviewResponded 22 January 2018

Dear WeAreTheSunnie,

Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.

Thank you very much for the review you posted on Tripadvisor page. We are delighted in knowing that you enjoyed your stay, service and the facilities at our resort.

We look forward to welcoming you back.

Best regards,
Richard

Richard Vicheth
Director of Operations

Angkor Palace Resort & Spa
Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia
Email: richard.vicheth@angkorpalaceresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018 via mobile

friendly and thoughtful staff make me want to stay there permanently! ❤️ I made a passing comment on the room being dark when I asked them to change a fused bulb in the room and they brought in an extra lamp too! Really made my day.

Stayed: January 2018, travelled with family
1  Thank JackieL2444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngkorPalaceResort, Director of Operations at Angkor Palace Resort & Spa, responded to this reviewResponded 22 January 2018

Dear Jackie L,

Greetings from Angkor Palace Resort and Spa, Siem Reap, Angkor, Cambodia.

Thank you very much for a great review you posted on Tripadvisor. We love your word of Service with a heart. In fact, it is our resort culture to provide the service to our guest from our heart.

Please contact us if you ever plan to return again so that we could assist you with your accommodation requirements.

Best regards,
Richard

Richard Vicheth
Director of Operations

Angkor Palace Resort & Spa
Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia
Email: richard.vicheth@angkorpalaceresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

A beautiful property with plush manicured lawns, two swimming pools, generous sized rooms and excellent service.
Excellent buffet breakfast, with two great eateries on site
Just be careful on the slippery tiles used at the pool area

Stayed: December 2017, travelled with family
1  Thank Kttreadinglightly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngkorPalaceResort, Director of Operations at Angkor Palace Resort & Spa, responded to this reviewResponded 22 January 2018

Dear Kttreadinglightly,

Greetings from Angkor Palace Resort and Spa, Siem Reap, Angkor, Cambodia.

Thank you very much for such a favourable review on Tripadvisor. Great to hear that you enjoyed your stay at our resort.

We trust you are well and do let us know if you ever plan to return again so that we could assist you with your accommodation requirements.

Best regards,
Richard

Richard Vicheth
Director of Operations

Angkor Palace Resort & Spa
Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia
Email: richard.vicheth@angkorpalaceresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

Our room was large and attractive, but the air conditioning was terrible and the mattress felt very cheap (although I hear this is somewhat standard in Cambodia). The service, however, was amazing. The concierge staff went above and beyond to be helpful in coordinating activities. The front desk can give you cash by charging your credit card, which was really helpful. The spa service was EXCELLENT and cheap (something like $50 for an 85-minute massage). I had one of the best "sports massages" of all time. My therapist truly worked on trouble areas, and I felt better the next day! Overall, a great bang for your buck - just don't expect your room to be the same quality you'd find in an equally-rated American or European hotel!

  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank MSEHOUTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngkorPalaceResort, Director of Operations at Angkor Palace Resort & Spa, responded to this reviewResponded 22 January 2018

Dear MSHOUTX,

Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.

Thank you for taking the time to post such a positive review on Tripadvisor. We have noted and worked on your comment on Air conditioning if there is any wrong then we will rectify it immediately.

Please contact us if you ever plan to return so that we may look after your accommodation requirements.

Best regards,
Richard

Richard Vicheth
Director of Operations

Angkor Palace Resort & Spa
Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia
Email: richard.vicheth@angkorpalaceresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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