The mystery began to reveal itself day 1 .. by day 10 it was very apparent; Sam's "Good Morning... Enjoy your breakfast". The radiant smiles on every face (rivaled only the sunrise over Angkor Wat and the smiling faces inside Angkor Tom" the personalities & services starting with our airport pick up provided by our assigned personal assistant Andy, to the services of Alex, Pin, Py, Charren, Soukour, Thitima, Channey , Jenny, Ni Roth, Srey Mao,Bean,Judy, Bean and Reyou and the countless others we did not meet but provided services that made our stay outstanding. Yes, the secret to the Privilege Floor is it Staff!!! Thank you again for all that you do.

One of the best staying experience we had. According to the hotel price the Service was extraordinary. We were expecting a classical 5 star hotel experience with a low price but it's definitely more than that. Staff was taking care of everything during your stay even it is not related to the hotel. You can pay all the trips you made to the hotel with your credit card including the tuktuk. Alex and Andy did everything to maximize our experience. I totally recommend the hotel and privilege floor.

Privilege Floor @Borei Angkor is a really good hotel with good facilities and even better staff. All staff, especially Alex and Andy werereally friendly and helped us a lot since the first moment that we landed on Siem Reap until we check out. Hotel is located close to the city center as well as temple area. Highly recommend here!