The staff and service at this hostel is very good--very friendly with good English. With my email confirmation, they asked for my arrival info and I was collected at the bus when I arrived, with a very official sign and a free tuk tuk ride. When I checked in, I got some water and a snack and a moist towel. It was all appreciated after a 7-hour bus ride.

The location of this hostel is fantastic--the street is a little sketchy and unpaved, but it's across the lane from the back of the Art Center Night Market, which means you can walk through the market, cross the foot bridge to the Pub Street area, or to the supermarket/shopping mall. You'll never need a tuk tuk for around the town.

Private room had AC, satellite TV, double bed, good bathroom. You can also get a cheaper private, if you don't pay for AC. There are also dorms rooms.

Food menu was decent good, and the fridge was always stocked--you can simply order or take things from the fridge and they charge it to your account. You can also book an approved tuk tuk driver to take you up to Angkor wat, and the prices were much better than what my friends had negotiated with a driver on their own. Laundry service was cheap and good. There's also a hot tub, which can be filled on request. And a pool table--but watch out--the staff are pool sharks.

Would very much recommend staying here on a budget trip to Siem Reap--very good value.

Excellent location, excellent service and friendly staff. Very helpful and informative when arranging for tours around (rental of van at an affordable price). Also impressive service for room maintenance and service although it is just a hostel, but the service is that of a really good hotel!