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Torre Hotel Ejecutivo
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Reviews (34)
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Reviewed 20 July 2016

I stayed for four nights and was given a Suite facing the 8 lane street. As the Windows are quite thin, and the traffic hardly stopps, it was not possible for me to sleep without ear plugs. Probably the rooms in the back are a bit better. Apart from that was was according the a 3 star Hotel. Clean, nice bed, speedy wifi, breakfast good.
All in all I would stay again and try a room in the back.

Room Tip: All rooms except 201-301-401-501-601
  • Stayed: July 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank JoachimG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2015

It was loud around the hotel as there is a party place next to it and the music stops around 4-5 in the morning. So as the hotel is not in the center and the staff is nice but don't speak English, I would suggest to try another hotel.Room are clean but not really modern. The breakfast is included and was good, nice dining room and free wifi.

Room Tip: Bring your earplugs
  • Stayed: October 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

I stayed here for one night as part of a group of 24.

The location is good, along a main road, close to both the local (a few minutes away) and the international (half hour away) airports.

My dinner of grilled steak and french fries was very tasty. The juices were pretty good. The breakfast was OK.

The staff and the front desk, the porter, and the restaurant staff were all friendly.

The room was comfortable and clean. So were the towels, sheets, pillows, etc. There were plenty of television channels, and wi-fi was available (though the code provided in the room was not correct - we had to ask for the right code).

The only two drawbacks:

It's a busy area, noisy outside, and the single-pane windows don't keep any sounds out.

I stayed during a cold spell, and the heater/air conditioner unit did not work to provide any heat (it only made air conditioning). A staff member came to the room to try to make it work, but could not. I asked my friends in four other rooms and found that to be the case in all four of those rooms. I don't know if there was heat in any other rooms. There was only a thin blanket on each bed, and the front desk said they did not have any extra blankets. Many of us slept with our jackets on, or were uncomfortably cold all night.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Christopher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Very friendly staff, new/clean room with good wifi and ac but not a big fan of its location. Very few restaurants and bars are around expect two supermarkets. Expect a 10/15 min taxi ride to the action!

Stayed: March 2014, travelled solo
1  Thank frenchynicolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014

Good location on the 2nd Anillo ("Ring"), just blocks from two supermarkets, the CineCenter and Trompillo Airport. The staff is friendly and helpful; the rooms are large, clean and comfortable. It is, however, located on the 2nd Anillo, and the traffic noise can be overwhelming. The rooms do not seem to be sound-proofed. (The location shown on the web is wrong; the hotel is located further to the left on the 2nd Anillo.)

Room Tip: The lowered numbered rooms are nearer the road. For example, room 207 is much quieter than is 201.
  • Stayed: January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica I, Director de Relaciones con Clientes at Torre Hotel Ejecutivo, responded to this reviewResponded 17 February 2014
Google Translation

Estimado señor,
La ubicacion que aparece del hotel no ha sido manipulada fe ninguns msnera, creo que es la que sale por defecto en google maps. de todas maneras voy a intentar averiguar como se puede mejorar este tema para que no tengamos de ningun cliente extranjero ningun confusion. Para clientes conocedores de santa Cruz estamos exactamente entre la Avenida Tomas de Lezo y Escuadron Velasco. El hotel esta situado donde esta. Cada persona tiene una diferent percepcion a cerca de lo que es molesto ono. Desde que el cliente hace su check in nosotros le preguntamos si desea habitaciones interiores (mas tranquilas) o si le es indirefente. De momento no hemos tenido quejas por el ruido de otros clientes. Quiza usted deberia habernoslo hecho saber que es sensible al ruido. Hubieramos hecho lo posible por acomodarle en otra zona , por ejemplo las habitaciones de las plants de arriba. Por ultimo recalcar que nuestras ventanas si estan insonorizadas.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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