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Reviewed 4 weeks ago

Thanks to the Jumeirah team who went out of their way to make our baby son feel welcome. Lots of little touches from special room service food for our baby, to the quality cot and Sinbad (the kids play area).

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rajenl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, Managing Director at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear Rajenl,

Thank you for choosing to stay with us at Jumeirah Dar Al Masyaf on your recent family holiday in Dubai. It is with pleasure that I share your wonderful comment with the team and we all are delighted to know that you and your family had a great time with us.

We look forward to welcoming you and the family back to The Summerhouse in Dubai, hopefully in the near future.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf & Talise Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very nice hotel complex. Excellent service. Especially the so-called Happy Hour enabled us to get in touch with guests from all over the world.(Whereby the mix art of the supervising butler with a - admittedly - good Gin Tonic soon reached its limits.The only downer are the partly outrageously high a la carte prices in restaurants and bars.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, Managing Director at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear Ronald S,

I am pleased that you found our services were excellent, especially the Happy Hour at the Summerhouse which take place from 6 - 8pm.Thank you for your kind words posted on TripAdvisor and we hope to welcoming you back to Jumeirah Dar Al Masyaf in the near future.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf & Talise Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I stayed here last week on a solo trip to Dubai. Jumeirah resorts has officially ruined me for any other brand. The staff especially(Maricar-butler servic, James-doorman, and Sicily/Celia-buggy staff) are just awesome! The rooms and grounds are immaculate, the food was amazing, and the mint lime juice is addictive. Quick shuttle to mall of Emirates and taxis are readily available. Thanks Dar Al Maysaf for the great stay...correction perfect stay!!!

Stayed: September 2018, travelled solo
Thank Kelonda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, Managing Director at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear Kelonda J,

I am delighted to know from your review that we have "ruined" you with our products and especially services provided by the team. I have shared your wonderful comment, not only with Maricar, James and Sicily but also with the rest of the team who were very happy to know that you thoroughly enjoyed your experience with us.

Thank you for recommending our resort via TripAdvisor, we all look forward to welcoming you back to your Summerhouse in Dubai, hopefully in the near future.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf & Talise Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We stayed at the Jumeirah villas and it was more than I imagined, you couldn’t want for anything. The staff were so friendly and helpful and couldn’t do enough for you. The villas were amazing as was the food and the choice of the 50 restaurants. The happy hour was a lovely touch 6-8 in the (villas only) as it gave you a chance to meet fellow travellers and get to know your butler. My only gripe is that it would have been nice for a few of the restaurants to be adults only. I would certainly return it’s pure luxury and a holiday to be remembered.

Stayed: September 2018, travelled as a couple
1  Thank Bells000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, Managing Director at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear Bells000,

Thank you for taking the time to share your "Out of this World" recent experience at Jumeirah Dar Al Masyaf and for your suggestion that we have taken on board for further consideration.

It is most rewarding to know that you guest leave the resort with memorable memories of their time with us and thank you for indicating that you will certainly be returning to "The Summerhouse" of Madinat Jumeirah in the future.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf & Talise Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great location on the beach which is beautiful and clean. Huge rooms with comfy beds and well stocked bathrooms. Butler service perfect and the round hotel transport by boat or buggy great fun for all.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jok240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, Managing Director at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear Jok240,

I am delighted that you had a great stay and were pleased with our location, quality of products, facilities and services provided to our guests within the resort.

Thank you for taking the time to share your experience via TripAdvisor and we look forward to welcoming you back to Jumeirah Dar Al Masyaf in the near future.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf & Talise Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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