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Reviewed 4 weeks ago

We arrived at the hotel quite early and rather than wait for our room to be made ready, we accepted an upgrade to a suite at a discounted rate. The view was just incredible with the room taking up a whole corner of the hotel.
The first night we decided to eat in the hotel and the food, ambience, service, etc was brilliant - was the best restaurant and best meal we had during our week in Dubai - it wasnt cheap, but we still thought it was worth the money.
Our stay was for a holiday and although it did seem mostly occupied by business people, it was still a really great place for our stay and i would love to come back here next time im in Dubai

Stayed: October 2017
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeirahJET, General Manager at Jumeirah Emirates Towers, responded to this reviewResponded 3 weeks ago

Thank you for the detailed review and mentioning so many positive elements about our hotel. I am pleased to read that you had a wonderful stay with us.

We look forward to welcoming you back in the future.

Sincerely,
Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Jumeirah Emirates Towers is a very luxury hotel, immaculate, spotless and to a very high standard.It is one of the most fabulous hotels we’ve ever stayed in.Everthing about the Executive Club Lounge is outstanding from the food and drink to the staff.Our special thanks in the lounge to Teddy for his very friendly service and outstanding standard in hospitality. He is pleasant, polite, and attentive.We extend our thanks to Gretchel, Jenny, Navonil, and Mitzi in the lounge, they were always friendly, polite and very efficient with their service.We thoroughly enjoyed our stay in Jumeirah Emirates Towers and would certainly stay here again, and would definitely recommend it to others.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Wedtai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeirahJET, General Manager at Jumeirah Emirates Towers, responded to this reviewResponded 4 weeks ago

Our colleagues are our true asset and they make this hotel perfect, and I am pleased to read that you were happy with the services provided by our colleagues. I have shared your comment with the team and they are happy to learn that you had a brilliant stay with us.

We look forward to welcoming you back in the future.

Sincerely,
Mahmoud Sakr
General Manager

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Reviewed 4 weeks ago

Very pleasant and smart hotel, Very comfortable and welcoming. Well located with the metro line nearby and only 2 metro stops to Burj Khalifa and Dubai Mall. Offering outstanding service level. Definitely to recommend for leisure or business.

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank hubertdoleac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeirahJET, General Manager at Jumeirah Emirates Towers, responded to this reviewResponded 4 weeks ago

All of us at The Jumeirah Emirates Towers would like to thank you for your comments regarding your stay with us. We are so pleased that you enjoyed our luxurious property and our efficient service.

We look forward to welcoming you back in the future.

Sincerely,
Mahmoud Sakr
General Manager

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Reviewed 4 weeks ago

The Emirates Towers has become my home away from home when travelling to Dubai and for the last four years, the unwavering quality of the service has meant that I have chosen to spend significant amounts of time staying here. The hotel staff are all versed in the Jumeirah way of doing things and this more than endearing.

Each time that I visit I find it so humbling that all the way from the from the bell staff to the management of various areas of the hotel, people know my name and are genuinely happy to see me back. These qualities set the Emirates Towers apart from other hotels in the region and mean that I am very happy to rebook for my next trips.

There are too many people to tanks individually, but as a team, you are credit to the Jumeirah brand. Thank you for your amazing service - I look forward to returning again in December. Charles O'Brien

Room Tip: Higher floor with a view over the DIFC is best
  • Stayed: August 2018, travelled on business
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Thank Charles O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeirahJET, General Manager at Jumeirah Emirates Towers, responded to this reviewResponded 4 weeks ago

Dear Mr. O'Brien,

It is always pleasure to receive such feedback from our regular like yours. I feel proud to lead a team who is constantly delivering exceptional service to all our valued guests. I sincerely appreciate your heartfelt advocacy to our many readers. Thank you for sharing your experience with us.

We remain at your service and look forward to welcoming back in December.

Sincerely,
Mahmoud Sakr
General Manager

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Reviewed 4 weeks ago

we received more luxury, quality, comfort, service than we pay for, we was happy and enjoiyed all the time that we expended in this wonderful hotel. for sure we will recommended with the best ratig scale

  • Stayed: September 2018, travelled with family
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Review collected in partnership with this hotel
Thank 493jocam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeirahJET, General Manager at Jumeirah Emirates Towers, responded to this reviewResponded 3 weeks ago

Appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

Sincerely,
Mahmoud Sakr
General Manager

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