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6,685
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74
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Reviewed 4 weeks ago

The hotel is sanitized and clean.. all the staff were friendly.. did the check in and check out quickly.. The breakfast is little poor of options.. need to add more options for guests.. overall it was a nice stay

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank fpgcjcec8tb3gcf42021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I would like to say a big thank you to everyone at the hotel for looking after us. Specially Mustapha who made our trip even more memorable. Serving tea and fresh dates every day. The cleanliness of the hotel
Was amazing. We will definitely stay here again. Location is ideal. Mall across the road with lots of options for dining. Easy money exchange in the mall. Rooms are clean. Breakfast amazing . 10/10 . Thanks u again Mustapha and the whole reception team

Date of stay: September 2021
Trip type: Travelled with family
Thank 851duduk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oaks IBG Marketing ADG, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai, responded to this reviewResponded yesterday

Dear 851duduk,

Thank you for sharing your feedback with us.

We are happy to read that the service provided by our staff was a memorable experience for you, and you and your family enjoyed the location and the food served by us. I will share your lovely comments with our team, especially with Mostafa.

We hope to welcome you to Oaks on your next visit to Dubai.

Warm regards,
Saranya Harichandra
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The best coffeeeeeeeeee and the best hospitality ever :) , Mostafa welcomes us very warmly and served us the best coffee everrrrrrrrr
Thanks for the lovely buffet and the best playing area our kids enjoyed it a lot

Date of stay: September 2021
Trip type: Travelled with family
Thank W2460JGchristinea
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oaks IBG Marketing ADG, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai, responded to this reviewResponded yesterday

Dear Christinea,

Thank you for sharing your lovely feedback with us.

It was a great pleasure to read that you enjoyed the coffee served by Mostafa and had a delightful experience at the buffet with your kids. I will share your lovely comments with our staff.

We hope to welcome you soon to Oaks!

Warm regards,
Saranya Harichandra
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I have visited the Oaks to have a brunch wiz my friends. it was really amazing, they have many varity of food. the desert was so delicious.the service was quick even though it was kinda full. Special thanks to Erika & Chandra who were great support & made us enjoy our day.
hope to visit again soon :)

Date of stay: September 2021
Trip type: Travelled with friends
Thank 649hebas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oaks IBG Marketing ADG, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai, responded to this reviewResponded yesterday

Dear 649hebas,

Thank you for sharing your lovely feedback with us.

We are delighted to read that you had a great time at the Brunch and enjoyed the food and drinks served.
We will share your lovely comments with our staff, especially with Erika & Chandra.

We hope to see you at Oaks!

Warm regards,
Saranya Harichandra
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

i have been in this amazing hotel for 7 days it was an amazing stay spacialy when i visit the pool and i start talking with that nice moroccan guy his name is othmane if i didnt forget and also the funy guy shokry nice friendly people and funy i like to visit them every day ill visit it again and again thank u thank u a lot

Date of stay: September 2021
Trip type: Travelled on business
Thank Flyer54365210557
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oaks IBG Marketing ADG, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai, responded to this reviewResponded 2 weeks ago

Dear Flyer54365210557.

Thank you for sharing your lovely feedback with us.

It was a pleasure to read that you had a great experience with us and you enjoyed the service provided by our associates, Othmane and Shokry. I will share your feedback with our team.

We hope to welcome you again on your next visit to Dubai.

Warm regards,
Saranya Harichandra
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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