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All reviews garden wing angsana spa night market in town swimming pool lovely hotel hotel manager buffet breakfast restaurant staff each evening turn down service egg station our honeymoon small hotel nice pool short stroll the main street
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Reviewed 10 September 2018

Stayed for six nights in a well appointed room with a large balcony overlooking the garden with a glimpse of the pool. The staff are efficient, helpful and friendly. Location is good and within walking distance of the main sites, and a five minute walk to the mighty Mekong.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattanaI4, Hotel Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded 28 October 2018

Sabaidee Marilyn H,

Thank you for choosing the hospitality of Maison Souvannaphoum Hotel by Angsana.

We are very happy to learn that your stay was a pleasant one, and thank you very much for your review rating; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

The team and I look forward to having you back in a not too distant future.

Kob Jai Lai Lai

Warm regards,
Lucky
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018 via mobile

the service was beyond great, we felt very wanted and they did more than enough for
us. great room, great breakfast
huge bed and wonderful shower.
one of the best hotels I've stayed in

we forgot our ambrella somewhere and they didn't charge me, they give you water and some fruits, coffee and tea.
breakfast has a large selection.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank amitn537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattanaI4, Hotel Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded 28 October 2018

Sabaidee amit n,

We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum.

We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, facilities, services and restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang.

Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future.

Kob Jai Lai Lai

Warm regards,
Lucky
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

The staff's hospitality is very nice. They offered late check-out for me because I had an evening flight. So I could stay longer until 14:30.
The room is clean and comfortable.
I could use a bicycle for free.

Date of stay: August 2018
Trip type: Travelled solo
Thank tatsu330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattanaI4, Hotel Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded 28 October 2018

Sabaidee tatsu330,

Thank you for choosing the hospitality of Maison Souvannaphoum Hotel by Angsana.

We are very happy to learn that your stay was a pleasant one, and thank you very much for your review rating; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

The team and I look forward to having you back in a not too distant future.

Kob Jai Lai Lai

Warm regards,
Lucky
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2018

This small hotel is charming and staff provide friendly service , very keen to help.
Delightful breakfast and dining room which outlooks to the pool.
Rooms are a bit small and don't have all the built ins as modern hotels.
Great location, walk to markets, restaurants, alms ceremony. Would stay there again.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank billeclass1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattanaI4, Hotel Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded 28 October 2018

Sabaidee billeclass1,

We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum.

We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, facilities, services and restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang.

Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future.

Kob Jai Lai Lai

Warm regards,
Lucky
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

We stayed at this hotel for 3 nights . The hotel had very nice French style character, needing slight updating but was all forgotten because of the charm and attention to detail . Our room was well equipped with lots of coffee tea insect repellents and even insense !! The staff couldn't have been anymore attentive and caring. As soon as you went in the restaurant they were so accommodating! Honest too as we left our safe open a whole day when we went on a trip and nothing was taken ! Highly recommend this hotel . Can't sing their praises enough

Date of stay: August 2018
Trip type: Travelled with family
Thank juliehug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattanaI4, Hotel Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded 28 October 2018

Sabaidee Juliehug,

We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum. Thank you for the great hotel recommendation.

We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, facilities, services and restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang.

Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future.

Kob Jai Lai Lai

Warm regards,
Lucky
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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