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All reviews the main street executive suite night market every morning heritage building four poster bed wooden building sister property monks walk in town charming hotel swimming pool old quarter lao food large balcony alms giving airport transfer
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Reviewed 9 September 2018

In about a day or two of staying there I referred to my room at 3 Nagas as my home. ‘Am heading home’ is what I would say which speaks volumes of the people, warmth, service, care and of course the charm of the 3 Nagas. I will be back for sure.

  • Stayed: September 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Sharif D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLuangPrabang, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 24 September 2018

Dear Sharif,

Thank you very much for you comment regarding 3 Nagas Luang - MGallery by Sofitel.

We already miss you at the hotel, your kindness really touch us! We you are completely part of our family and we are waiting you to come back home!

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Noy
Assistant House Manager
3 Nagas Luang Prabang - MGallery by Sofitel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

The decision to choose the Sofitel in the old town was the right one.
The Sofitel outside the city is less convenient and not nearly as charming.
Our stay at Nagus was very enjoyable. The small hotel nutures an intimate, family like familiararity amounst the staff and guests. It is also a good indication when the senior management are present and engaged on a daily basis.
We were assigned Room 1 which was on the ground floor at the front of the building.
The room is very dark as it has a large closed in space which borders the dining area.
I would suggest looking at the rooms on the second floor.
Breakfast each morning was served across the road in a heritage building.
Be sure to try the omlete as it is one of the best versions of this common egg dish that I have ever had. Also on offer are he Laotian dishes which contribute to a less typical and more interesting start to the day.
Luang Prabang is idyllic, an unforgettably beautiful destination and the Nagus offers the traveler more than a mere night's rest......memories of experiencing something special.

Room Tip: Ideally, have a look at several rooms if there is an opportunity to choose your room yourself.
Stayed: October 2017, travelled as a couple
1  Thank 686lyndam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

We have been coming to this fabulous hotel almost everyday for lunch and we had no plans where to stay in Luang Pragang so we decided to stay in this beautiful boutique hotel which offers you an excellence service. Everything is a YES!

I can only recommend coming around and having a look!! You will not regret. BEST ROOMS, STAFF & FOOD

Thank you 3 Nagas for the best experience ever!!!

Stayed: August 2018, travelled as a couple
Thank jaguinaga555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLuangPrabang, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 17 August 2018

Dear José A,

Thank you very much for your kind feedback, We are very happy and delighted to read such a nice comment from you regarding all the facilities and services we provide here at 3 Nagas Luang Prabang.
We are pleased to read that you choose us, you are part now of our little lao family! Planning too much does not let place to the surprise!

We will share your comment with the team as we strive to continuously improve our level of service, and create memorable souvenirs for our dear guests.

We wish you to enjoy your next destination and look forward to welcome you back in Luang Prabang soon,

Kinds Regards,

Noy, Sophiane and the Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

Rich in character and conveniently located near the town centre we’re well looked after by friendly and helpful staff of this hotel. They’re fantastic in ensuring comfort and enjoyment during our stay and provided invaluable assistance in arranging transport and accommodation for the next part of
our holiday in the country.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank ellysiewcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLuangPrabang, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 14 August 2018

Dear Mrs. Cook,

Thank you very much for your comment concerning 3 Nagas Luang Prabang - MGallery by Sofitel.

We are deligthed to read that your family and yourself enjoyed your stay at 3 Nagas. The most important for us is to make your holidays in Luang Prabang memorable, and make you feel at home. It is with pleasure that we helped you organize your next stop in Laos!

I will share your feedback with all the team, It will give them motivation to continue to deliver the best service for our guests.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one!

Sincerely,

Noy
Assistant House Manager
3 Nagas Luang Prabang - MGallery by Sofitel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

This Accorhotels Group hotel is located excellently in the old town of Luang Prabang within walking distance of night market and all main attractions and restaurants. All management and staff are very friendly and the breakfast is mouth-watering (although please don't expect 100+ dishes). We were offered the superbly large room 7, which is all in wood with a large balcony from which you can observe the monks during their alms tour in the early morning. The bed is large and super-comfy, so our sleeping quality was excellent, which is very nice especially during the rain season when it rains most of days. And staff know all restaurants in town (I guess) and they deliver the best possible recommendations. We loved Bouang, Tamarind and especially Manda de Laos. Many thanks for the excellent service!

Room Tip: Room 7 is excellent
  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank kris_wijnendaele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLuangPrabang, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 12 August 2018

Dear Mrs. Wijnendaele,

Thank you very much for your comment regarding 3 Nagas Luang Prabang.

It was a real pleasure to welcome your family and yourself in Luang Prabang, you were full of kindness! We are glad to read that you enjoyed your time with us. Our city is full as of surprises, as you discovered for example with the Elephant tour you did! And as you mentioned, full of amazing restaurants. Our first mission is to make your stay memorable!
Our buildings are part of the Luang Prabang Heritage, protected by the UNESCO. It is very important for us to keep this unique traditional Lao atmosphere. We are pleased to know that you appreciate it!

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, we hope your next visit will be as pleasant as the first one,

Enjoy the end of your trip in Asia,

Sincerely,

Sophiane
3 Nagas Luang Prabang - MGallery by Sofitel

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